Hello Everyone,

I realize this is an older thread, but I wanted to make sure to close this 
out rather than leave it hanging for our readers. The issues that were 
causing this to happen should be fixed now. If you experience any further 
issues with this, please get back to me.

Thanks,
Nadine, AdWords API Team

On Wednesday, January 25, 2017 at 12:31:02 PM UTC-5, Nadine Sundquist 
(AdWords API Team) wrote:
>
> Hi Mario,
>
> Thanks for checking in! We're still working on it. I'm hoping to get back 
> to you soon on this.
>
> Best,
> Nadine, AdWords API Team
>
> On Wednesday, January 25, 2017 at 6:59:30 AM UTC-5, [email protected] 
> wrote:
>>
>> Hi Nadine,
>>
>> any news on this?
>>
>> Thanks,
>> Mario
>>
>>
>> Il giorno venerdì 20 gennaio 2017 00:26:11 UTC+1, Nadine Sundquist 
>> (AdWords API Team) ha scritto:
>>>
>>> Hi Mario,
>>>
>>> We found the root cause of the issue. It is something on our side. 
>>> Please stop submitting jobs that are similar to the ones you are currently 
>>> submitting that are failing. We're actively working on a fix, and I'll 
>>> update you as soon as it is available.
>>>
>>> Thanks,
>>> Nadine, AdWords API Team
>>>
>>> On Thursday, January 19, 2017 at 6:08:23 PM UTC-5, Nadine Sundquist 
>>> (AdWords API Team) wrote:
>>>>
>>>> Hello Mario,
>>>>
>>>> It'll take me a bit of time to dig into why this is happening. Thanks 
>>>> for providing all this information. I'll get back to you as soon as I've 
>>>> figured out what's going on.
>>>>
>>>> Cheers,
>>>> Nadine, AdWords API Team
>>>>
>>>> On Thursday, January 19, 2017 at 3:08:52 PM UTC-5, [email protected] 
>>>> wrote:
>>>>>
>>>>> Hello,
>>>>>
>>>>> I keep getting the error: BatchJobProcessingError.INTERNAL_ERROR
>>>>> when sending sitelink/callout extensions.
>>>>> The batch job stays ACTIVE for a while (from a minute to up to twenty 
>>>>> minutes) and then becomes CANCELED with that processing error.
>>>>>
>>>>> Some example batch job IDs affected by this error: 436401237, 
>>>>>  436397916, 436229020.
>>>>>
>>>>>
>>>>> Also, recently, many (but not all) batch jobs take a long time to 
>>>>> finish (possibly related to another thread here 
>>>>> https://groups.google.com/forum/#!topic/adwords-api/Cigj68QDPM8)
>>>>>
>>>>> Regards,
>>>>> Mario
>>>>>
>>>>

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