Hello MdV,

I'm confirming this and will get back to you when I have more information.

Best,
Thanet, AdWords API Team

On Monday, February 19, 2018 at 3:04:56 PM UTC+9, Thanet Knack 
Praneenararat (AdWords API Team) wrote:
>
> Hello MdV,
>
> How often the error has happened? 
> The error can happen sometimes when there are transient issues on the 
> servers.
> Usually, the frequency of error will reduce and it will disappear within a 
> few days.
>
> If the issue persists for many days, please let me know.
>
> Best,
> Thanet, AdWords API Team
>
> On Tuesday, February 13, 2018 at 10:33:13 PM UTC+9, MdV wrote:
>>
>> Hi API team,
>>
>> Since a couple of days we are seeing UNEXPECTED_INTERNAL_API_ERROR 
>> messages when retrieving template ads with the AdGroupAdService. Can you 
>> tell me if there is an issue with the service and if so when you expect it 
>> to be fixed?
>>
>>
>> Kind regards,
>> MdV
>>
>>
>>

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