Hi, 

As you said, the stats of a specific call can be retrieved using the Call 
Metrics Call Details Report 
<https://developers.google.com/adwords/api/docs/appendix/reports/call-metrics-call-details-report>.
 
Using this report, you will only be able to get the stats at the AdGroup 
level but not at a criterion or Ad level. As described in the forum post 
that you shared : 
https://groups.google.com/forum/#!topic/adwords-api/MFjOE-G9N7A, you could 
use the Click Performance Report 
<https://developers.google.com/adwords/api/docs/appendix/reports/click-performance-report>
 and 
filter the rows with the clickType 
<https://developers.google.com/adwords/api/docs/appendix/reports/click-performance-report#clicktype>
 "CALLS". 
By including the 
CreativeId 
<https://developers.google.com/adwords/api/docs/appendix/reports/click-performance-report#creativeid>
 and CriteriaId 
<https://developers.google.com/adwords/api/docs/appendix/reports/click-performance-report#criteriaid>
 fields, 
you will be able to get the stats corresponding to the Ad or the keyword. 
That said, it is not possible to make a one to one mapping between each 
phone call to the keyword that triggered the call. 

Please let me know if you have any additional questions. 

Thanks,
Sreelakshmi, AdWords API Team

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