Hi Luis,

I'm sending in private the SOAP request I'm doing.

1. Context: the API has been working fine for 2 years connection with the 
MCC's accounts (linked via AdWords UI). I can create campaigns, ad groups 
etc. It's fine. The only thing that doesn't work (which I tried last week 
for the 1st time) is linking a client account with the MCC via API.

2. I'm not using the email mentioned to access the MCC. I just log in with 
the main email address for that account. I can access the AdWords UI just 
fine. I don't think the current problem has anything to do with emails. The 
request to MutateLink uses an access token/developer token that are already 
used in other requests to create campaigns in that MCC.

Thanks.

Em segunda-feira, 2 de abril de 2018 05:13:25 UTC-3, Luis Xander Talag 
(AdWords API Team) escreveu:
>
> Hi Alex,
>
> Could you clarify if this email address ([email protected] <javascript:>) 
> is the one you are using in scenario 1? Upon checking on the MCC account 
> you provided, I found out that the email access still has a pending 
> invitation to that MCC account which might be the cause of the error. You 
> need to have an approved email access first to be able to make a 
> successful request. Should this not resolve the issue, you may send to me 
> via the *Reply privately to author *option, the generated SOAP request 
> and response so I can further investigate.
>
> In scenario 2, you used the same clientCustomerId and managerCustomerId 
> which causes the ManagedCustomerServiceError.BAD_ID.
>
> Once you link the account to your new manager account, that would be 
> considered as an additional manager account and your current manager 
> account should stay the same. You may check this guide 
> <https://developers.google.com/adwords/api/docs/guides/accounts-overview#linking_accounts>
>  for 
> reference on linking accounts.
>
> Thanks and regards,
> Luis
> AdWords API Team
>

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  • How to link a... Alex de Oliveira
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