Hello Bharani, thank you for the answer. Looks like we are moving towards the source of the error, however, AFAIK the user of the Adwords API doesn't create the platforms attached to a campaign but they are created by default for each campaign. We were only aware of the existence of devices (Desktop, Mobile Highend and Tablet) and thus we only modify them as you can see in the logs. This CI test pipeline has been working for 1 complete year now but it started failing last 24th of April due to the experiments failure only when there are platforms modifiers previously set. I have attached 2 screenshots of the logs where you can see in our Adwords CI account with more activity when exactly we started to see the problem (5:38 pm of the 24th), just 30 seconds earlier we were creating campaigns as always with only 3 platforms, but I would like to insist, this isn't something we can configure through the API and thus, there isn't anything explicitly related in the API call to create the campaign.
I can also add that we have 5 adwords test accounts and all of them are affected by the issue consistently. With this evidence I would like to suggest that the process of creating an experiment is somehow incorrectly trying to clone a modifier (30004) that we haven't created/modified and even worst, it looks like it doesn't exist anymore. Please let me know how this progresses or if we can be of any help, we are very much interested on a solution. Thanks, Yeray On Wednesday, 2 May 2018 20:35:45 UTC+1, Bharani Cherukuri (AdWords API Team) wrote: > > Hello Yeray, > > Thank you for adding more details. I was able to take a look at the change > history for this specific campaign(Id: 1379345720) and it looks like it was > created on May 2,2018, by adding four Platform criteria (Connected TV, > Desktop, Mobile Highend, Tablet). I could see that when the debug mode is > enabled for the experiment: experiment1_1379345720, the Trial operation is > failing with INVALID_ID for the Criterion ID: 30004 which corresponds to > the Connected TV. Please find the attached screenshots as a reference. > Could you create a campaign and perform an experiment again removing the > Connected TV criteria and let me know how it goes? > > As a part of my debugging, I was not able to add this criteria through > AdWords API. I was also able to generate the reports for this specific > criteria and only three supported Platform criteria > <https://developers.google.com/adwords/api/docs/appendix/codes-formats> are > returned. For my knowledge, could you please share the API logs on how > you're creating the campaign by adding the Connected TV as a criteria? > > Regards, > Bharani, AdWords API Team > -- This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/f4b89e0a-af4e-49fa-b64f-f06df2d534b6%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
