Same here,
We get AuthorizationError.CUSTOMER_NOT_ACTIVE when trying to access a
specific MCC via the API.
This MCC contains 3 accounts, 2 are "paused" and another the other one is
running (getting impressions/clicks).
The error appeared for the first time around 20 hours ago (for us).
Also when invoking the CustomerService
service = client.GetService('ManagedCustomerService') // client is
instantiated using our top mcc
selector = {
'fields': [
'CustomerId',
'Name',
'CanManageClients',
'AccountLabels',
],
}
data = service.get(selector)
we get
, (ManagedCustomerLink){
managerCustomerId = 1569104593
clientCustomerId = 4290407727
isHidden = False
}, (ManagedCustomerLink){
managerCustomerId = 1569104593
clientCustomerId = 7677777954
isHidden = False
}, (ManagedCustomerLink){
managerCustomerId = 1569104593
clientCustomerId = 2268933076
isHidden = False
},
the problem is that there is no
{
managerCustomerId= THEPARENTMCC
clientCustomerId = 1569104593
}
also when trying to access 1569104593 directly we get the error "
AuthorizationError.CUSTOMER_NOT_ACTIVE"
Please take a look at this.
On Thursday, May 31, 2018 at 6:48:25 PM UTC+2, Caihua Du wrote:
>
> Hi there,
>
> We suddenly to see many " AuthorizationError.CUSTOMER_NOT_ACTIVE" errors
> when calling AdWords API, and this happened to many different customers.
>
> Is there any ongoing authorizations issue from AdWords side? Or anything
> we have changed to authorize API call?
>
> Thanks,
> Caihua.
>
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