Hello,
Yes, when the job is done there should always be a downloadUrl available so
you can fetch the results. I'll pass these IDs along to the team.
Regards,
Mike, AdWords API Team
On Tuesday, June 5, 2018 at 4:17:19 AM UTC-4, wes...@channable.com wrote:
>
> I am having this issue (with the same result as what I sent in the private
> message) with at least the following 3 batch_job_ids:
> 744483651
> 744483600
> 745226632
>
> That is all I can find in the error logs, so it should just be these 3.
>
> Also, should we always expect to have a `downloadUrl` from now on? If we
> don't have one, should I just raise the issue here again?
>
> On Monday, June 4, 2018 at 2:32:43 PM UTC+2, Michael Cloonan (AdWords API
> Team) wrote:
>>
>> Hello,
>>
>> Can you provide the full SOAP request/response for that particular batch
>> job? You can reply privately to me using the arrow at the top-right of my
>> post.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Monday, June 4, 2018 at 8:29:51 AM UTC-4, wes...@channable.com wrote:
>>>
>>> Hi Michael,
>>>
>>> I think most of the issues we had are solved. I am still seeing a few
>>> batch jobs that when we download them.
>>>
>>> batch_job_id: 744483651
>>>
>>> This returns a "ParseResponse" (using the python adwors library) of:
>>>
>>> {'mutateResponse': {'@xmlns':
>>> 'https://adwords.google.com/api/adwords/cm/v201802'}}
>>>
>>>
>>> We expect there to be an `rval` key within the `mutateResponse`. This is
>>> usually where we get the data from the URL from.
>>>
>>> Any advice there?
>>>
>>>
>>> On Monday, June 4, 2018 at 1:54:48 PM UTC+2, Michael Cloonan (AdWords
>>> API Team) wrote:
>>>>
>>>> Hello,
>>>>
>>>> We made another pass regenerating download URLs, and they should no
>>>> longer result in 404s. Please let me know if you are having any more
>>>> difficulties.
>>>>
>>>> Regards,
>>>> Mike, AdWords API Team
>>>>
>>>> On Friday, June 1, 2018 at 4:22:40 PM UTC-4, GregT wrote:
>>>>>
>>>>> Thanks for the update, Mike. As I posted earlier, we were having
>>>>> around 1,000 jobs a day have this issue. Looks like for the past day or
>>>>> two, we haven't had any, so it's looking good.
>>>>>
>>>>> Thanks,
>>>>> Greg
>>>>>
>>>>> On Friday, June 1, 2018 at 8:59:43 AM UTC-5, Michael Cloonan (AdWords
>>>>> API Team) wrote:
>>>>>>
>>>>>> Hello,
>>>>>>
>>>>>> Thanks for letting me know. I've passed this information along to the
>>>>>> batch job team and will let you know as soon as I hear anything back. I
>>>>>> apologize for the inconvenience; obviously having a URL that results in
>>>>>> a
>>>>>> 404 is no better than having no URL at all, so I'm making sure that this
>>>>>> is
>>>>>> still at a high priority for us.
>>>>>>
>>>>>> Regards,
>>>>>> Mike, AdWords API Team
>>>>>>
>>>>>> On Friday, June 1, 2018 at 9:35:20 AM UTC-4, wes...@channable.com
>>>>>> wrote:
>>>>>>>
>>>>>>> Hi Michael,
>>>>>>>
>>>>>>> We actually noticed that you regenerated, because now we are getting
>>>>>>> a different error.
>>>>>>>
>>>>>>> For batch job id: 744483600, we now get a `downloadUrl`, but it
>>>>>>> returns a 404. We have a few other batch jobs with the same problem.
>>>>>>>
>>>>>>> Another with the same issue:
>>>>>>> batch_job_id = 745104354
>>>>>>>
>>>>>>> If you need more, I can provide them.
>>>>>>>
>>>>>>>
>>>>>>> On Friday, June 1, 2018 at 3:02:30 PM UTC+2, Michael Cloonan
>>>>>>> (AdWords API Team) wrote:
>>>>>>>>
>>>>>>>> Hello,
>>>>>>>>
>>>>>>>> We have regenerated download URLs for all jobs that had completed
>>>>>>>> without one, and are working to improve our processes so that we can
>>>>>>>> reduce
>>>>>>>> the chance of this happening in the future.
>>>>>>>>
>>>>>>>> Please let me know if you still have any trouble retrieving the
>>>>>>>> download URLs for your batch jobs, and please include any relevant
>>>>>>>> batch
>>>>>>>> job IDs for ones that aren't fixed so we can investigate.
>>>>>>>>
>>>>>>>> Regards,
>>>>>>>> Mike, AdWords API Team
>>>>>>>>
>>>>>>>> On Tuesday, May 29, 2018 at 7:29:06 AM UTC-4, Michael Cloonan
>>>>>>>> (AdWords API Team) wrote:
>>>>>>>>>
>>>>>>>>> Hello,
>>>>>>>>>
>>>>>>>>> Thanks for the additional details. Since it seems to be more
>>>>>>>>> widespread than just a one-off error, I've increased the priority
>>>>>>>>> internally so that we can try to get to the bottom of this sooner.
>>>>>>>>>
>>>>>>>>> Regards,
>>>>>>>>> Mike, AdWords API Team
>>>>>>>>>
>>>>>>>>> On Monday, May 28, 2018 at 7:56:20 AM UTC-4, wes...@channable.com
>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>> Also, the batch job id listed above was for only a few sent
>>>>>>>>>> operations. We have some that we have no dowloadUrl for that contain
>>>>>>>>>> a lot
>>>>>>>>>> more operations.
>>>>>>>>>>
>>>>>>>>>> batch job id 745031759 gave a response of
>>>>>>>>>>
>>>>>>>>>> 'numOperationsExecuted': 2104, 'numOperationsSucceeded': 2104,
>>>>>>>>>> 'estimatedPercentExecuted': 2147483647, 'numResultsWritten': 0
>>>>>>>>>>
>>>>>>>>>> but we still have no downloadUrl
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Friday, May 25, 2018 at 9:03:17 PM UTC+2, Michael Cloonan
>>>>>>>>>> (AdWords API Team) wrote:
>>>>>>>>>>>
>>>>>>>>>>> Hello,
>>>>>>>>>>>
>>>>>>>>>>> That is strange; I will get in contact with the team in charge
>>>>>>>>>>> of that service and see what we can do to get you the downloadUrl,
>>>>>>>>>>> and also
>>>>>>>>>>> investigate why this happened.
>>>>>>>>>>>
>>>>>>>>>>> Regards,
>>>>>>>>>>> Mike, AdWords API Team
>>>>>>>>>>>
>>>>>>>>>>> On Friday, May 25, 2018 at 6:21:49 AM UTC-4,
>>>>>>>>>>> wes...@channable.com wrote:
>>>>>>>>>>>>
>>>>>>>>>>>> We are heavy users of the Adwords API (on behalf of our customers)
>>>>>>>>>>>> and are experiencing some issues with batch jobs.
>>>>>>>>>>>>
>>>>>>>>>>>> When we query the BatchJobService for a specific batch job id, we
>>>>>>>>>>>> don't get a downloadUrl in the response. We were under the
>>>>>>>>>>>> assumption that we should always get a downloadUrl from the
>>>>>>>>>>>> response.
>>>>>>>>>>>>
>>>>>>>>>>>> We've had these issues before, but they have been exacerbated in
>>>>>>>>>>>> the last two days.
>>>>>>>>>>>>
>>>>>>>>>>>> Concretely, we are using the BatchJobService to send BatchJob's to
>>>>>>>>>>>> e.g. create new campaigns, adgroups, ads etc.
>>>>>>>>>>>>
>>>>>>>>>>>> Here are the API docs for it:
>>>>>>>>>>>> https://developers.google.com/adwords/api/docs/reference/v201802/BatchJobService.BatchJob
>>>>>>>>>>>> The docs indicate that the field 'downloadUrl' is *always* present
>>>>>>>>>>>> in a response.
>>>>>>>>>>>>
>>>>>>>>>>>> We are using the `googleads` python library (version 10.1.0), with
>>>>>>>>>>>> adwords version `v201802`
>>>>>>>>>>>>
>>>>>>>>>>>> Here is an example of the selector we use
>>>>>>>>>>>>
>>>>>>>>>>>> selector = {
>>>>>>>>>>>> 'fields': ['Id', 'Status', 'DownloadUrl'],
>>>>>>>>>>>> 'predicates': [
>>>>>>>>>>>> {
>>>>>>>>>>>> 'field': 'Id',
>>>>>>>>>>>> 'operator': 'EQUALS',
>>>>>>>>>>>> 'values': [batch_job_id]
>>>>>>>>>>>> }
>>>>>>>>>>>> ]
>>>>>>>>>>>> }
>>>>>>>>>>>>
>>>>>>>>>>>> and an example `batch_job_id` we use is `745158738` (the client's
>>>>>>>>>>>> account id is available upon request)
>>>>>>>>>>>>
>>>>>>>>>>>> The return we get from using this selector is:
>>>>>>>>>>>>
>>>>>>>>>>>> (BatchJob){
>>>>>>>>>>>> id = 745158738
>>>>>>>>>>>> status = "DONE"
>>>>>>>>>>>> progressStats =
>>>>>>>>>>>> (ProgressStats){
>>>>>>>>>>>> numOperationsExecuted = 2
>>>>>>>>>>>> numOperationsSucceeded = 2
>>>>>>>>>>>> estimatedPercentExecuted = 2147483647
>>>>>>>>>>>> numResultsWritten = 2
>>>>>>>>>>>> }
>>>>>>>>>>>> }
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> If we instead use the AWQL:
>>>>>>>>>>>>
>>>>>>>>>>>> `SELECT Id, Status, DownloadUrl WHERE Id = 745158738`
>>>>>>>>>>>>
>>>>>>>>>>>> then we get
>>>>>>>>>>>>
>>>>>>>>>>>> {
>>>>>>>>>>>> 'id': 745158738,
>>>>>>>>>>>> 'status': 'DONE',
>>>>>>>>>>>> 'progressStats': {
>>>>>>>>>>>> 'numOperationsExecuted': 2,
>>>>>>>>>>>> 'numOperationsSucceeded': 2,
>>>>>>>>>>>> 'estimatedPercentExecuted': 2147483647,
>>>>>>>>>>>> 'numResultsWritten': 2
>>>>>>>>>>>> },
>>>>>>>>>>>> 'uploadUrl': None,
>>>>>>>>>>>> 'downloadUrl': None,
>>>>>>>>>>>> 'processingErrors': [],
>>>>>>>>>>>> 'diskUsageQuotaBalance': None
>>>>>>>>>>>> }
>>>>>>>>>>>>
>>>>>>>>>>>> which more accurately shows that we are not receiving anything for
>>>>>>>>>>>> the `downloadUrl`
>>>>>>>>>>>> (We also get a strange number for `estimatedPercentExecuted`, but
>>>>>>>>>>>> we assume this is because the number is 2^31-1, the largest signed
>>>>>>>>>>>> 32-bit integer.
>>>>>>>>>>>> Not sure if this matters, but figured we should point it out)
>>>>>>>>>>>>
>>>>>>>>>>>> Any idea what is going on? Because we send so many batch jobs per
>>>>>>>>>>>> day for varying customers, this is giving us a lot of errors.
>>>>>>>>>>>>
>>>>>>>>>>>> I've seen in the forum that the BatchJobService is experiencing
>>>>>>>>>>>> difficulties, but like I said, we also have gotten this before.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Another user that had a similar issue:
>>>>>>>>>>>> https://groups.google.com/forum/#!searchin/adwords-api/downloadUrl|sort:relevance/adwords-api/ntmtnFLPhWo/SSO4Qr-KDQAJ
>>>>>>>>>>>>
>>>>>>>>>>>> ...
>>>
>> ...
>
--
--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
---
You received this message because you are subscribed to the Google Groups
"AdWords API and Google Ads API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email
to adwords-api+unsubscr...@googlegroups.com.
Visit this group at https://groups.google.com/group/adwords-api.
To view this discussion on the web visit
https://groups.google.com/d/msgid/adwords-api/52ea4aa0-5170-4eee-b941-e1d311623300%40googlegroups.com.
For more options, visit https://groups.google.com/d/optout.
