Hello Timm, Thank you for the logs. The CUSTOMER_NOT_ACTIVE <https://developers.google.com/adwords/api/docs/reference/v201806/ReportDefinitionService#errors> error is usually seen when the customer is not active and the access is denied. Could you please confirm the email address used to generated the OAuth credentials along with the MCC ID and inactive account ID? Here are the possible scenarios which might trigger this error:
- If the OAuth credentials used to make the API call, are generated using an email address that has access only to the inactive account then, this error is expected. You could perform a CustomerService.getCustomers() operation to check the users that are directly accessible by the user authenticating the call. - If the OAuth credentials are generated from an account which has access to multiple AdWords accounts and you're getting this error, could you please share the API SOAP logs for the CustomerService.getCustomers() so I can take a look? You can reply back via Reply privately to author option to share details privately. Thanks, Bharani, AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/e769f32f-ed62-4f67-b3fe-79bdd4406b06%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
