Hi Brian, Uploading CRM userlists usually take about 6-12 hours before changes are reflected. In addition to what I mentioned, the list size will appear as 0 until at least 1,000 members have been added. Could you confirm if these conditions along with others stated here <https://developers.google.com/adwords/api/docs/guides/remarketing#customer_match_considerations> have been met and still the changes have not reflected?
If yes, could you provide your clientCustomerId so I can further investigate? You may reply to me using the *Reply privately to author* option. Thanks and regards, Peter AdWords API Team On Thursday, August 16, 2018 at 3:12:42 PM UTC+8, Brian Czako wrote: > > > > We've provided a mechanism for a large client of ours to create user lists > and upload IDFA/AAID data to them. > The lists are getting successfully created, and are created with > uploadKeyType = MOBILE_ADVERTISING_ID. > We've been uploading data to their lists over several days and continue to > see an upload status of IN_PROCESS and the list has a size of 0. > > Here is a sample, redacted request I'm making on a list I created, and > have verified that my lists also have a size of 0. > Sample request: > > <?xml version="1.0" encoding="utf-16"?> > <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/";> > <s:Header> > <Action s:mustUnderstand="1" xmlns=" > http://schemas.microsoft.com/ws/2005/05/addressing/none";></Action> > <RequestHeader xmlns:i="http://www.w3.org/2001/XMLSchema-instance"; > xmlns="https://adwords.google.com/api/adwords/rm/v201802";> > <clientCustomerId xmlns=" > http://schemas.datacontract.org/2004/07/Google.Common > ">REDACTED</clientCustomerId> > <developerToken xmlns=" > http://schemas.datacontract.org/2004/07/Google.Common > ">REDACTED</developerToken> > </RequestHeader> > </s:Header> > <s:Body xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; > xmlns:xsd="http://www.w3.org/2001/XMLSchema";> > <mutateMembers xmlns=" > https://adwords.google.com/api/adwords/rm/v201802";> > <operations> > <operator xmlns="https://adwords.google.com/api/adwords/cm/v201802 > ">ADD</operator> > <operand> > <userListId>REDACTED</userListId> > <membersList> > <mobileId>BDB49F4E-FFFF-FFFF-FFFF-1687D040AF86</mobileId> > </membersList> > <membersList> > <mobileId>77E2E36E-FFFF-FFFF-FFFF-619BA07C03C3</mobileId> > </membersList> > </operand> > </operations> > </mutateMembers> > </s:Body> > </s:Envelope> > > > Sample response: > > <?xml version="1.0" encoding="utf-16"?> > <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";> > <soap:Header> > <ns2:ResponseHeader xmlns:ns2=" > https://adwords.google.com/api/adwords/rm/v201802"; xmlns=" > https://adwords.google.com/api/adwords/cm/v201802";> > <requestId>REDACTED</requestId> > <serviceName>AdwordsUserListService</serviceName> > <methodName>mutateMembers</methodName> > <operations>1</operations> > <responseTime>224</responseTime> > </ns2:ResponseHeader> > </soap:Header> > <soap:Body> > <ns2:mutateMembersResponse xmlns=" > https://adwords.google.com/api/adwords/cm/v201802"; xmlns:ns2=" > https://adwords.google.com/api/adwords/rm/v201802";> > <ns2:rval> > <ns2:userLists xmlns:xsi=" > http://www.w3.org/2001/XMLSchema-instance"; > xsi:type="ns2:CrmBasedUserList"> > <ns2:id>REDACTED</ns2:id> > <ns2:isReadOnly>false</ns2:isReadOnly> > <ns2:name>REDACTED</ns2:name> > <ns2:description></ns2:description> > <ns2:status>OPEN</ns2:status> > <ns2:integrationCode></ns2:integrationCode> > <ns2:accessReason>OWNED</ns2:accessReason> > <ns2:accountUserListStatus>ACTIVE</ns2:accountUserListStatus> > <ns2:membershipLifeSpan>10000</ns2:membershipLifeSpan> > <ns2:listType>CRM_BASED</ns2:listType> > <ns2:isEligibleForSearch>false</ns2:isEligibleForSearch> > <ns2:isEligibleForDisplay>true</ns2:isEligibleForDisplay> > <ns2:UserList.Type>CrmBasedUserList</ns2:UserList.Type> > <ns2:appId>123456789</ns2:appId> > <ns2:uploadKeyType>MOBILE_ADVERTISING_ID</ns2:uploadKeyType> > <ns2:dataSourceType>FIRST_PARTY</ns2:dataSourceType> > <ns2:dataUploadResult> > <ns2:uploadStatus>IN_PROCESS</ns2:uploadStatus> > </ns2:dataUploadResult> > </ns2:userLists> > </ns2:rval> > </ns2:mutateMembersResponse> > </soap:Body> > </soap:Envelope> > > Is there something we need to do to have our client's data start > incrementing in their AdWords account? > Does the casing of the device IDs matter? > Any help would be appreciated. > > Thanks, > Brian > > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/149722a2-9671-4fb3-a10a-d6a44c5168cc%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
