Hi, There is a possibility that the report you are trying to generate contains a large amount of data and is causing a timeout <https://developers.google.com/adwords/api/docs/guides/reporting#timeouts>. It is advised to breakdown your report into smaller reports by adding more predicates or by shortening the data range.
If this does not help solve your concern, could you provide me the complete report definitions <https://developers.google.com/adwords/api/docs/guides/reporting#create_a_report_definition> you used, including date information, clientCustomerIds and any error messages that could help me investigate further? You may provide these information via *Reply privately to author*. Regards, Dannison AdWords API Team On Thursday, August 16, 2018 at 3:12:42 PM UTC+8, Etleap Dev wrote: > > Hello, > > We have an application that retrieves Google Ads data on behalf of > customers. For one of our customers, we noticed that the calls were > intermittently failing with > "com.google.api.ads.adwords.lib.utils.ReportException: Problem sending data > to report download server" and want to know what the issue is. The API > calls were working on and off 3 days ago and then starting 2 days ago it > has failed continuously.This works fine for our other customers so we > believe it is something related to the particular user's account or their > data. They were trying to get all fields for Ad Performance Report, so that > might be related looking at some of the other posts on this topic > https://groups.google.com/forum/#!topic/adwords-api/1SdAFoQX6P8 > > Additional information: > > - API version: v201806 > - We're using the official API client for Java, version 3.15.1 - > https://github.com/googleads/googleads-java-lib > > I can provide the client ID and customer information in a private message > if required. > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/b17ea935-b961-441a-83d9-6008eac7a5dd%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
