Hello Tristan, 

Thank you for the detailed explanation. The AdWords user lists can be 
uploaded with only one type of data and once uploaded will not accept any 
other ID types. If you're uploading more than one type of audience, the 
upload may be successful but the members may not be populated. Please check 
this 
<https://developers.google.com/adwords/api/docs/reference/v201806/AdwordsUserListService.Member>
 guide 
as a reference. The user list must contain atleast 5000 members to start 
serving ads. You may refer to the Customer match considerations 
<https://developers.google.com/adwords/api/docs/guides/remarketing#customer_match_considerations>
 as 
a reference. This said, could you please elaborate on how you're verifying 
if the specific members were uploaded or not? Could you please share 
specific details regarding this and the CID of the client account so I can 
take a look? If you could share the SOAP logs for the API call, that will 
be helpful too. You can reply back via Reply privately to author option. 

Regards,
Bharani, AdWords API Team

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  • ... Tristan LETROU
    • ... 'Bharani Cherukuri (AdWords API Team)' via AdWords API and Google Ads API Forum

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