Hello,
We have an application (Etleap) which retrieves data from Google Ads on
behalf of users. We have received a few reports that a couple of accounts,
which are managed by MCC accounts, are not being processed. We determine
whether to process an account by using the ManagedCustomerService and
selecting the ManagedCustomerField.TestAccount (boolean which I believe was
repurposed/renamed to mean whether or not the account is considered
"active"). For a couple of ManagedCustomers, the value for this field is
false, when our user claims that the account is indeed active "The account
is active with two campaigns currently enabled. We have data from June to
yesterday." This works for the overwhelming majority of adword accounts for
this user and across our userbase, so we believe that something is wrong
with the particular ManagedCustomer the user is asking about.
Relevant code:
ManagedCustomerServiceInterface managedCustomerService =
service(ManagedCustomerServiceInterface.class, getSession());
Selector selector = new
SelectorBuilder().fields(ManagedCustomerField.CustomerId,
ManagedCustomerField.TestAccount,
ManagedCustomerField.Name).build();
ManagedCustomerPage managedCustomerPage = managedCustomerService.get(selector);
Additional information:
- API version: v201806
- We're using the official API client for Java, version 3.15.1 -
https://github.com/googleads/googleads-java-lib
<https://github.com/googleads/googleads-java-lib>
I can provide the client ID and customer information in a private message
if required.
Thanks,
Jordan
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