I was eventually able to run my application again later this morning (9/21/2018) so the issue does still appear to be intermittent. Can this issue still be investigated and fixed? Thank you.
On Friday, September 21, 2018 at 8:36:33 AM UTC-4, Vizergy wrote: > > Now today (9/21/2018) the error just continually occurs even when I try to > re-run my application so I am not able to workaround the issue. Please > advise. I will try and re-run the application in a few hours to see if it > is resolved then. > > On Friday, September 21, 2018 at 8:29:13 AM UTC-4, Vizergy wrote: >> >> Hi Milind, >> >> My application is also experiencing this issue intermittently as well. >> Usually if I re-run the application a few hours later it will work the next >> time. This intermittent issue also began for us starting on 9/4/2018 and >> definitely appears to be an issue with the mcService.get(oAccountSelector) >> method returning inactive accounts. Please advise. Thank you. >> >> Google.Api.Ads.AdWords.Util.Reports.AdWordsReportsException: >> AdWordsReportsException: One or more AdWords Report download errors have >> occurred. >> >> >> >> AuthorizationError.CUSTOMER_NOT_ACTIVE. (Error: >> AuthorizationError.CUSTOMER_NOT_ACTIVE, FieldPath: , Trigger: <null>) >> >> >> >> Error Type: AuthorizationError.CUSTOMER_NOT_ACTIVE Field Path: Trigger: >> <null> AccountId: xxxxxxxxxxxxxxxx >> >> >> On Tuesday, September 4, 2018 at 10:50:36 AM UTC-4, Milind Sankeshware >> (AdWords API Team) wrote: >>> >>> Hi Eric, >>> >>> If your client reaches 15 months without any spend, it will be canceled. >>> If the target account that they are making their API calls against is not >>> active then they are likely to get AuthorizationError.CUSTOMER_NOT_ACTIVE >>> error. Could you please share the compete SOAP request and response logs >>> along with the client customer id so that I can troubleshoot the issue? You >>> can use ' Reply privately to author' while responding. >>> >>> Thanks, >>> Milind, AdWords API Team >>> >> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/b0bb4eb4-7213-4090-99f4-1703368d5468%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
