Hi Google team,

I'm using your API, using PHP client library, to update Customer Lists 
daily.

We noticed that some of the lists are closed status, checked by 
select/query the list for it status:
$selector->setFields(['Id', 'Name', 'Status']); 
 (...)

var_dump($user_list->getStatus()); // CLOSED

it returns: closed, the same status I can see on the UI.

Then I use the code to set the OPEN status:
if ($user_list->getStatus() === UserListMembershipStatus::CLOSED) {
      var_dump($user_list->setStatus(UserListMembershipStatus::OPEN));
      var_dump($user_list->getStatus());
    }

immediately after set the status using this code, the list updates it 
status (checked with the var_dump), but it doesn't show on UI
also, if I query the status again (code snippet 1), the customer list 
status is closed.


Also, can I clarify with you how updating customers to a customer list can 
be affected by the status of the list?

> "Membership status" shows whether a list is adding more users or not.
> *Open* means that new visitors are still being added.
> *Closed* means that no new visitors are added.


*day 1* -  new customer list created, *client 1* and* client 2* added the 
customer list, and at this time the status of the list is open;
*day 2* - get customer list by id, the status of the list is closed, and 
added *client 1* and *client 3* to the customer list.

By documentation, what I understand is:
- client 1 is in the list
- client 2 is not in the list, because it was added after the list be 
closed (somehow by google adwords end)

If this is the case, is a massive problem to us. Can you please clarify my 
assumptions by reading your docs?


Thanks a lot,
Joana

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  • ... Joana Esteves
    • ... 'Dannison Yao (AdWords API Team)' via AdWords API and Google Ads API Forum
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