Hi, Could you further elaborate the issue your client is encountering so I could better assist you? I am unable to view the screenshot your provided. Also, could you provide the complete SOAP request and response logs? You may reply using the *reply privately to author* option.
Regards, Dannison AdWords API Team On Wednesday, October 24, 2018 at 7:05:21 AM UTC+8, [email protected] wrote: > > Hi! We're using google marketing api on our customer's behalf, and been > having issues loading info for one of the banners he manages. Here's a > screenshot, out client provided, that shows a banner by id 299082079370 > <http://jira.roistat.com/secure/attachment/25070/25070_417c27288e.png> > present > in the system. > > Could you please help us with this issue, thanks! > > Here's a full SOAP request info: > > *[2018-10-23 14:57:20] AdWords.INFO: clientCustomerId=4482376070 > operations=1 service=AdGroupAdService method=get responseTime=235 > requestId=000578e6962789900a37a093ee072469 server=adwords.google.com > <http://adwords.google.com> isFault=0 faultMessage= [] []* > *[2018-10-23 14:57:20] AdWords.DEBUG: POST > /api/adwords/cm/v201802/AdGroupAdService?wsdl HTTP/1.1 Host: > adwords.google.com <http://adwords.google.com> Connection: close > User-Agent: PHP-SOAP/5.4.45-1~dotdeb+7.1 Content-Type: text/xml; > charset=utf-8 SOAPAction: "" Content-Length: 2187 Authorization: REDACTED > <?xml version="1.0" encoding="UTF-8"?> <SOAP-ENV:Envelope > xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/ > <http://schemas.xmlsoap.org/soap/envelope/>" > xmlns:ns1="https://adwords.google.com/api/adwords/cm/v201802 > <https://adwords.google.com/api/adwords/cm/v201802>"><SOAP-ENV:Header><ns1:RequestHeader><ns1:clientCustomerId>4482376070</ns1:clientCustomerId><ns1:developerToken>REDACTED</ns1:developerToken><ns1:userAgent>unknown > > (AwApi-PHP, googleads-php-lib/33.1.0, > PHP/5.4.45-1~dotdeb+7.1)</ns1:userAgent><ns1:validateOnly>false</ns1:validateOnly><ns1:partialFailure>false</ns1:partialFailure></ns1:RequestHeader></SOAP-ENV:Header><SOAP-ENV:Body><ns1:get><ns1:serviceSelector><ns1:fields>AdGroupId</ns1:fields><ns1:fields>Status</ns1:fields><ns1:fields>Url</ns1:fields><ns1:fields>DisplayUrl</ns1:fields><ns1:fields>CreativeFinalUrls</ns1:fields><ns1:fields>CreativeFinalMobileUrls</ns1:fields><ns1:fields>CreativeTrackingUrlTemplate</ns1:fields><ns1:fields>CreativeUrlCustomParameters</ns1:fields><ns1:fields>AdType</ns1:fields><ns1:fields>DevicePreference</ns1:fields><ns1:fields>UrlData</ns1:fields><ns1:fields>PolicySummary</ns1:fields><ns1:fields>Description</ns1:fields><ns1:fields>Description1</ns1:fields><ns1:fields>Description2</ns1:fields><ns1:fields>MarketingImage</ns1:fields><ns1:fields>LogoImage</ns1:fields><ns1:fields>ShortHeadline</ns1:fields><ns1:fields>LongHeadline</ns1:fields><ns1:fields>BusinessName</ns1:fields><ns1:fields>TemplateId</ns1:fields><ns1:fields>TemplateAdUnionId</ns1:fields><ns1:fields>TemplateAdName</ns1:fields><ns1:fields>TemplateAdDuration</ns1:fields><ns1:fields>TemplateOriginAdId</ns1:fields><ns1:fields>HeadlinePart1</ns1:fields><ns1:fields>HeadlinePart2</ns1:fields><ns1:fields>Path1</ns1:fields><ns1:fields>Path2</ns1:fields><ns1:predicates><ns1:field>Id</ns1:field><ns1:operator>IN</ns1:operator><ns1:values>299082079370</ns1:values></ns1:predicates><ns1:predicates><ns1:field>Status</ns1:field><ns1:operator>IN</ns1:operator><ns1:values>ENABLED</ns1:values><ns1:values>DISABLED</ns1:values><ns1:values>PAUSED</ns1:values></ns1:predicates><ns1:paging><ns1:startIndex>0</ns1:startIndex><ns1:numberResults>500</ns1:numberResults></ns1:paging></ns1:serviceSelector></ns1:get></SOAP-ENV:Body></SOAP-ENV:Envelope> > > HTTP/1.1 200 OK Content-Type: text/xml; charset=UTF-8 Date: Tue, 23 Oct > 2018 14:57:20 GMT Expires: Tue, 23 Oct 2018 14:57:20 GMT Cache-Control: > private, max-age=0 X-Content-Type-Options: nosniff X-Frame-Options: > SAMEORIGIN X-XSS-Protection: 1; mode=block Server: GSE Alt-Svc: > quic=":443"; ma=2592000; v="44,43,39,35" Accept-Ranges: none Vary: > Accept-Encoding Connection: close <soap:Envelope > xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/ > <http://schemas.xmlsoap.org/soap/envelope/>"><soap:Header><ResponseHeader > xmlns="https://adwords.google.com/api/adwords/cm/v201802 > <https://adwords.google.com/api/adwords/cm/v201802>"><requestId>000578e6962789900a37a093ee072469</requestId><serviceName>AdGroupAdService</serviceName><methodName>get</methodName><operations>1</operations><responseTime>235</responseTime></ResponseHeader></soap:Header><soap:Body><getResponse > > xmlns="https://adwords.google.com/api/adwords/cm/v201802 > <https://adwords.google.com/api/adwords/cm/v201802>"><rval><totalNumEntries>0</totalNumEntries><Page.Type>AdGroupAdPage</Page.Type></rval></getResponse></soap:Body></soap:Envelope>* > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. 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