Hi, thanks for the answer. Can we expect the behavior to continue or is it a temporary thing? Also, should we expect other segments to be "blank" as well?
Best, Stefan Am Freitag, 9. November 2018 19:25:01 UTC+1 schrieb Teja Makani: > > Hello Stefan, > > Yes, you are right. When the Device > <https://developers.google.com/adwords/api/docs/appendix/reports/keywords-performance-report#device> > field > is UNKNOWN it will result into blank space in the report, you could treat > them as others/Unknown device types. Please let me know if you have any > further questions. > > Regards, > Sai Teja, AdWords API Team. > > On Friday, November 9, 2018 at 6:30:25 AM UTC-5, wrote: >> >> Starting this morning, we get a lot of errors in our system because the >> value for the "device" attribute is empty in report responses under some >> circumstances. >> >> The error occurs when we load a keyword- or product partition report >> segmented by "Device" with includeZeroImpressions set to true. The xml >> response contains, for example, the following lines: >> >> <row campaignID="xx" keywordID="xy" adGroupID="xz" keyword="Fonduebesteck >> Set" matchType="Exact" impressions="0" clicks="0" avgPosition="0.0" >> avgCPC="0" maxCPC="300000" cost="0" device="Computers" conversions="0.00" >> totalConvValue="0.00"/> >> <row campaignID="xx" keywordID="xy" adGroupID="xz" keyword="Fonduebesteck >> Set" matchType="Exact" impressions="0" clicks="0" avgPosition="0.0" >> avgCPC="0" maxCPC="300000" cost="0" device="Tablets with full browsers" >> conversions="0.00" totalConvValue="0.00"/> >> <row campaignID="xx" keywordID="xy" adGroupID="xz" keyword="Fonduebesteck >> Set" matchType="Exact" impressions="0" clicks="0" avgPosition="0.0" >> avgCPC="0" maxCPC="300000" cost="0" device="Mobile devices with full >> browsers" conversions="0.00" totalConvValue="0.00"/> >> <row campaignID="xx" keywordID="xy" adGroupID="xz" keyword="Fonduebesteck >> Set" matchType="Exact" impressions="0" clicks="0" avgPosition="0.0" >> avgCPC="0" maxCPC="300000" cost="0" device="" conversions="0.00" >> totalConvValue="0.00"/> >> >> >> In the last line, the value for "device" is an empty string. This is not >> a valid value according to the documentation ( >> https://developers.google.com/adwords/api/docs/appendix/reports/keywords-performance-report). >> >> The invalid value causes our system to fail loading the report because it >> does not expect empty strings for device. >> >> We are not seeing this behavior for all accounts / campaigns in our >> system but for roughly 20%. >> >> From the response, it looks like the last line corresponds to the "Other" >> device. Is this correct? In this case we could implement a quick-fix to >> bypass the problem until it has been solved. >> >> Thanks for investigating, >> Stefan >> > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/62f0fb77-17e1-4e5e-871b-4c813fa47403%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
