Hi All, With regards to ManagedCustomerServiceError.SAVE_CUSTOMERS_FAILURE error you are encountering, we are currently investigating this with the team and I'll let you know once there are updates.
@Richard, with regards to the encountered error in UI when trying to cancel or delete the account/s, I would recommend that you post this issue in the Google Ads Community Forum <https://www.en.advertisercommunity.com/> as they are more equipped in assisting you on this. Best regards, Peter AdWords API Team On Monday, November 12, 2018 at 5:02:02 PM UTC+8, richard.sco...@redbrain.com wrote: > > Hi Luis, > > I am receiving the same error when trying to create 3 different > sub-accounts, and they have each apparently been created successfully, yet > I get this error. I currently have 3 copies of each sub-account, each with > no campaigns. > > I then manually attempted to cancel some of the accounts and was informed > there was an error and I should try later. > > [image: Screenshot 2018-11-12 at 08.56.58.png] > > > Cheers, > Richard > > > On Friday, 9 November 2018 08:45:01 UTC, Luis Xander Talag (AdWords API > Team) wrote: >> >> Hi, >> >> Could you clarify if the API request generated the >> ManagedCustomerServiceError.SAVE_CUSTOMERS_FAILURE error, but then, when >> you checked it via the UI, the creation was successful? If so, then this >> seems odd since if the API request failed, then, there should be no data >> being reflected in the UI for this request. With this, then kindly provide >> your clientCustomerId and the complete SOAP request and response logs so >> that I can further check on it. Kindly reply via the *Reply privately to >> author*. >> >> Best regards, >> Luis >> AdWords API Team >> >> On Friday, November 9, 2018 at 12:59:31 PM UTC+8, Trường Nguyễn Xuân >> wrote: >>> >>> Hi Google Team, >>> >>> I have problem, I create adwords account is sub account MCC, I receive >>> error ManagedCustomerServiceError.SAVE_CUSTOMERS_FAILURE, FieldPath: >>> operations, Trigger: SAVE_CUSTOMERS_FAILURE), but in interface Google >>> Adwords I seen adwords account has create success. >>> How to fix this problem? >>> >>> [image: 2018-11-09_115114.png] >>> >>> >>> Thanks and regards, >>> >> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/e87a370f-2ee2-4688-8f65-0cb35cb3c3fd%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.