Hello Alex, Sorry for the late reply. I've confirmed that, by the Customer Match policy update <https://support.google.com/adspolicy/answer/9158709?hl=en&ref_topic=29265>, all accounts need to get whitelisted first before using the customer match ( *CrmBasedUserList*). So, in case you own the accounts, please contact your Google representative for whitelisting. If not, you would need to tell the owners of accounts that you want to create the Customer Match on to do so.
See this page <https://support.google.com/adspolicy/answer/6299717> for whitelisting eligibility. Best, Thanet, AdWords API Team On Thursday, November 15, 2018 at 5:08:33 AM UTC+9, [email protected] wrote: > > Pinging this thread, as it's been awhile. This is continually affects a > large number of our user lists. Any word from engineering? > > > On Friday, November 2, 2018 at 2:46:13 AM UTC-4, Thanet Knack > Praneenararat (AdWords API Team) wrote: >> >> Hello Alex, >> >> I'm in the middle of conversation with Engineering. >> Please hang in there. :) >> >> Best, >> Thanet, AdWords API Team >> >> On Friday, November 2, 2018 at 5:19:33 AM UTC+9, [email protected] wrote: >>> >>> Hi Thanet, >>> >>> Checking to see if there's been an investigation into this. Thanks! >>> >> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/422c6625-9840-4ace-a7ed-c21222f93b23%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
