Hi Kim, To better assist you on this, could you provide the clientCustomerId of all the accounts affected and the complete report definition <https://developers.google.com/adwords/api/docs/guides/reporting#create_a_report_definition> you used to generate the report? Kindly reply via the *Reply privately to author*.
Best regards, Peter AdWords API Team On Friday, December 14, 2018 at 1:30:54 AM UTC+8, Kim Walker wrote: > > We have been getting the below `500 Internal Server Error` for more than a > week for accounts associated with one of our MCC accounts. There is no > pattern of when it fails or if a specific account is causing it to fail. > Even after rerunning the request at different times of the day for > different date ranges it continues to fail. > > Is there an issue with the API? Or can you help us understand what we are > doing wrong? > > Error: > *Response:* > *REDACTED REPORT DATA* > *--------* > *Error:* > *Server error: > `POST https://adwords.google.com/api/adwords/reportdownload/v201806` > <https://adwords.google.com/api/adwords/reportdownload/v201806> resulted in > a `500 Internal Server Error` response* > > *Encountered a fatal error : Temporary problem with the server. Please > retry the request after a few moments* > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/6db490a2-e505-45d1-9055-8d190c40603a%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
