Hello Oksana, Looks like the issue related to the UNEXPECTED_ <http://internalapierror.unexpected_/>INTERNAL_API_ERROR <https://developers.google.com/adwords/api/docs/common-errors#InternalApiError.UNEXPECTED_INTERNAL_API_ERROR> is resolved. Please let us know if you are still facing these errors.
Regards, Sai Teja, AdWords API Team On Friday, December 14, 2018 at 10:10:49 AM UTC-5, Oksana Sulyma wrote: > > Hello dear Ads support. > We started to experience very strange error using CampaignService. Our > code is stable and using CampaignService is successful for the thousands of > accounts we serve, but recently we started to get this issue for like 10 > accounts among thousands. > > Our call xml look like: > <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"; > xmlns:v20="https://adwords.google.com/api/adwords/cm/v201809";> > <soapenv:Header> > <v20:RequestHeader> > %authtoken% > <v20:clientCustomerId>{our_id_here}</v20:clientCustomerId> > <v20:developerToken>{our_token_here}</v20:developerToken> > </v20:RequestHeader> > </soapenv:Header> > <soapenv:Body> > <v20:get> > <v20:serviceSelector> > <v20:fields>Name</v20:fields> > <v20:fields>StartDate</v20:fields> > <v20:fields>EndDate</v20:fields> > <v20:paging> > <v20:startIndex>0</v20:startIndex> > <v20:numberResults>10000</v20:numberResults> > </v20:paging> > </v20:serviceSelector> > </v20:get> > </soapenv:Body> > </soapenv:Envelope> > > Call url = > https://adwords.google.com/api/adwords/cm/v201809/CampaignService > > Error response looked like : > "InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ > com.google.ads.api.services.common.error.InternalApiError.<init>(InternalApiErro.. > > " > (sorry we haven't logged full response) > > When I try to reproduce this error, I get next response: > "<soap:Envelope > xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";><soap:Header><ResponseHeader > > xmlns="https://adwords.google.com/api/adwords/cm/v201809";><requestId>00057cfccdc88e480a374d949d027f60</requestId><serviceName>CampaignService</serviceName><methodName>get</methodName><operations>1</operations><responseTime>119</responseTime></ResponseHeader></soap:Header><soap:Body><soap:Fault><faultcode>soap:Client</faultcode><faultstring>[AuthorizationError.USER_PERMISSION_DENIED > > @ ; trigger:'<null>']</faultstring><detail><ApiExceptionFault xmlns=" > https://adwords.google.com/api/adwords/cm/v201809";><message>[AuthorizationError.USER_PERMISSION_DENIED > > @ ; > trigger:'<null>']</message><ApplicationException.Type>ApiException</ApplicationException.Type><errors > > xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; > xsi:type="AuthorizationError"><fieldPath></fieldPath><trigger><null></trigger><errorString>AuthorizationError.USER_PERMISSION_DENIED</errorString><ApiError.Type>AuthorizationError</ApiError." > > This error is clear to me. But when we get > InternalApiError.UNEXPECTED_INTERNAL_API_ERROR - we don't know how to act. > Any recommendations on this, shell we retry (we already make 3 retries > with delay 30 seconds and this doesn't help). > Any ideas will be appreciated! > Thanks! > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/b192ac9d-210a-49c3-871d-b1ff7b067856%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
