Hello,

I apologize for the slow response again. The team seems to have identified 
the underlying issue but we're still working on exactly how we want to 
handle it. I will update here when I have more information to share.

Regards,
Mike, AdWords API Team

On Wednesday, December 26, 2018 at 5:19:31 PM UTC-5, Xiaoyun Yang wrote:
>
> Hey, just wanted to follow up. Is there any update on this issue?
>
> On Monday, November 19, 2018 at 10:47:39 AM UTC-5, Michael Cloonan 
> (AdWords API Team) wrote:
>>
>> Hello,
>>
>> I'm sorry for the slow response time here. I've reached out again to try 
>> to get a status update, and will let you know as soon as I find out 
>> anything.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Monday, November 19, 2018 at 10:18:14 AM UTC-5, Xiaoyun Yang wrote:
>>>
>>> Hello,
>>>
>>> Just want to follow up to see what's the status for this issue -
>>>
>>> Thanks
>>>
>>> On Wednesday, November 7, 2018 at 2:21:03 PM UTC-5, Xiaoyun Yang wrote:
>>>>
>>>> That would be greatly appreciated. Thank you!
>>>>
>>>> On Wednesday, November 7, 2018 at 2:01:11 PM UTC-5, Michael Cloonan 
>>>> (AdWords API Team) wrote:
>>>>>
>>>>> Hello,
>>>>>
>>>>> Thanks for the screenshot! I am going to investigate and get in touch 
>>>>> with the team in charge of this column to try to figure out why it's 
>>>>> showing in the web interface but not in the API. I will let you know when 
>>>>> I 
>>>>> have any information to share.
>>>>>
>>>>> Regards,
>>>>> Mike, AdWords API Team
>>>>>
>>>>> On Wednesday, November 7, 2018 at 1:22:33 PM UTC-5, Xiaoyun Yang wrote:
>>>>>>
>>>>>> I just sent a screenshot to you. Thanks very much for taking a look!
>>>>>>
>>>>>> On Wednesday, November 7, 2018 at 12:40:50 PM UTC-5, Michael Cloonan 
>>>>>> (AdWords API Team) wrote:
>>>>>>>
>>>>>>> Hello,
>>>>>>>
>>>>>>> Can you include a screenshot that has more context, including column 
>>>>>>> names and filters, to help us investigate? You can reply privately to 
>>>>>>> me 
>>>>>>> rather than post publicly by using the drop-down arrow at the top-right 
>>>>>>> of 
>>>>>>> my post.
>>>>>>>
>>>>>>> Regards,
>>>>>>> Mike, AdWords API Team
>>>>>>>
>>>>>>> On Wednesday, November 7, 2018 at 6:22:57 AM UTC-5, Xiaoyun Yang 
>>>>>>> wrote:
>>>>>>>>
>>>>>>>>
>>>>>>>> Trying to get the search lost is (rank) from adgroup performance 
>>>>>>>> report; But most of my ad groups, even high performance groups get 
>>>>>>>> undefined search lost is while the UI shows actual numbers.
>>>>>>>>
>>>>>>>> The query I am using is:
>>>>>>>>
>>>>>>>> SELECT CampaignId, AdGroupId, Device, Date, AveragePosition, 
>>>>>>>>> Impressions, SearchRankLostImpressionShare 
>>>>>>>>> FROM ADGROUP_PERFORMANCE_REPORT 
>>>>>>>>> WHERE CampaignStatus IN [ENABLED] AND AdGroupStatus IN [ENABLED] 
>>>>>>>>> DURING 20180907, 20181105
>>>>>>>>
>>>>>>>>
>>>>>>>> but it returns:
>>>>>>>>
>>>>>>>>        Campaign ID  Ad group ID               Device         Day  
>>>>>>>>> Avg. position  Impressions Search Lost IS (rank)
>>>>>>>>> 11211    868211030  42984184479  Mobile devices w...  2018-10-18  
>>>>>>>>>           2.1           46                   -- 
>>>>>>>>> 14951    868211030  42984184479  Mobile devices w...  2018-10-27  
>>>>>>>>>           2.3           46                   -- 
>>>>>>>>> 4036     868211030  42984184479  Mobile devices w...  2018-09-17  
>>>>>>>>>           1.6           46                   -- 
>>>>>>>>> 11343    868211030  42984184479  Mobile devices w...  2018-10-20  
>>>>>>>>>           1.9           45                   -- 
>>>>>>>>> 16476    868211030  42984184479  Mobile devices w...  2018-10-30  
>>>>>>>>>           1.6           44                   -- 
>>>>>>>>
>>>>>>>>
>>>>>>>> while in the UI:
>>>>>>>>
>>>>>>>> [image: Screenshot 2018-11-06 14.27.06.png]
>>>>>>>>
>>>>>>>> What could be the problem? Thanks!
>>>>>>>> -- 
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>>>>>>>>
>>>>>>>> Think Beyond the Click
>>>>>>>>
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>>>>>>>>
>>>>>>>> www.PureCars.com <http://www.purecars.com/>
>>>>>>>>
>>>>>>>>
>>>>>>>> <http://www.purecars.com/>Google Premier Partner
>>>>>>>>
>>>>>>>> Bing Elite SMB Partner
>>>>>>>> *Xiaoyun Yang*
>>>>>>>>
>>>>>>>> Data Science Analyst
>>>>>>>>
>>>>>>>> *Direct*
>>>>>>>> 404-951-8991
>>>>>>>>
>>>>>>>>
>>>>>>>> *Email*
>>>>>>>> xiao...@purecars.com
>>>>>>>>
>>>>>>>>

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