Hi,
i started getting this error trying to getGustomer info on basic account 
without any linked accounts or managed account - it was working without any 
problems.
When i have account with linked accunt/manager account the proble do not 
occure.

 body: '<?xml version="1.0" encoding="utf-8"?><soap:Envelope 
xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"; 
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";  
xmlns:tns="https://adwords.google.com/api/adwords/mcm/v201809"; 
xmlns:jaxb="http://java.sun.com/xml/ns/jaxb"; 
xmlns:cm="https://adwords.google.com/api/adwords/cm/v201809";><soap:Header><ns1:RequestHeader
 
xmlns:ns1="https://adwords.google.com/api/adwords/mcm/v201809"; 
xmlns="https://adwords.google.com/api/adwords/mcm/v201809";><ns1:developerToken>---SECRET---</ns1:developerToken><ns1:userAgent>Instapage</ns1:userAgent><ns1:validateOnly>false</ns1:validateOnly></ns1:RequestHeader></soap:Header><soap:Body><getCustomers
 
xmlns="https://adwords.google.com/api/adwords/mcm/v201809";></getCustomers></soap:Body></soap:Envelope>
Response:
<soap:Envelope 
xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";><soap:Header><ResponseHeader
 
xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201809"; 
xmlns="https://adwords.google.com/api/adwords/mcm/v201809";><ns2:requestId>00057fba694767080abfa248a80012ed</ns2:requestId><ns2:serviceName>CustomerService</ns2:serviceName><ns2:methodName>getCustomers</ns2:methodName><ns2:operations>1</ns2:operations><ns2:responseTime>160</ns2:responseTime></ResponseHeader></soap:Header><soap:Body><soap:Fault><faultcode>soap:Server</faultcode><faultstring>[AuthenticationError.CUSTOMER_NOT_FOUND
 
@ ]</faultstring><detail><ApiExceptionFault 
xmlns="https://adwords.google.com/api/adwords/mcm/v201809"; 
xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201809";><ns2:message>[AuthenticationError.CUSTOMER_NOT_FOUND
 
@ 
]</ns2:message><ns2:ApplicationException.Type>ApiException</ns2:ApplicationException.Type><ns2:errors
 
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; 
xsi:type="ns2:AuthenticationError"><ns2:fieldPath></ns2:fieldPath><ns2:trigger></ns2:trigger><ns2:errorString>AuthenticationError.CUSTOMER_NOT_FOUND</ns2:errorString><ns2:ApiError.Type>AuthenticationError</ns2:ApiError.Type><ns2:reason>CUSTOMER_NOT_FOUND</ns2:reason></ns2:errors></ApiExceptionFault></detail></soap:Fault></soap:Body></soap:Envelope>

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  • Authent... Łukasz Stankiewicz
    • RE... googleadsapi-forumadvisor via AdWords API and Google Ads API Forum

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