Hi,
So I can further investigate the issue, could you provide your
clientCustomerId and the SOAP request and response logs generated when you
created your location extensions? You may reply to me via the *Reply
privately to author* option.
Thanks and regards,
Peter
AdWords API Team
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On 02/11/19 17:35:13 [email protected] wrote:
Hello,
we recognized a weird behavior of the location extensions in some google
ads accounts. They are connected with campaigns and since last Monday the
status changed to "unknown". The problem appears in different accounts, but
not in all. We added the extensions weeks ago and they worked without any
problems.
The extensions aren't displayed and so they don't create any impressions or
clicks. We've already tried to delete and reconnect them, but the result is
the same.
We connect the locations via google ads api. This progress worked as well
in past and we didn't changed anything in it.
We are in contact with the google support, but it seems that they can't
help us.
Is it possible that this problem is somehow related to the api?
Does anyone have a similar problem or ideas what we could do to fix it?
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