Hi Kevin,

Could you confirm if you have set the login-customer-id in your request
<https://developers.google.com/google-ads/api/docs/concepts/call-structure#login-customer-id> to
match the manager you're logging in as? If this header is not set, you may
begin seeing the error: USER_PERMISSION_DENIED.

Regarding the result of the CustomerService.ListAccessibleCustomers request, could
you provide the code segment you used and the logs returned so I could
further check this on my end? You may use the *reply privately to author*
option.

Regards,
Dannison
Google Ads API Team


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On 02/13/19 08:49:15 lopsidedm...@gmail.com wrote:

Hi,

I saw this post:
https://ads-developers.googleblog.com/2019/01/new-required-header-for-google-ads-api.html and
added the requested manager customer id.

However, I can't seem to access accounts that are directly managed by that
customer anymore.
I get a "PermissionDenied" status code when I try to query with a managed
customer id.
In addition, when I make the CustomerService.ListAccessibleCustomers
<https://developers.google.com/google-ads/api/reference/rpc/google.ads.googleads.v0.services#google.ads.googleads.v0.services.CustomerService> request,
I only get the manager account back.

Is there another step I need to explicitly give permission for the manager
to access the managed account's data?

Best,
Kevin

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