Hi Tirtha,
Yes, I had replied to you privately on the same day. Let me share my
response here:
Upon checking the change history, I see that the timestamp when the ad
groups were created in the campaign (id = 1690014842) is Jan 29, 2019,
1:52:49 PM. As you noticed these are in GMT. Hence converting them to PST,
you should be looking between min : 20190129 055100 and max: 20190129
055300. Could you try this and see if that is returning the new status for
changedAdGroups?
Thanks,
Sreelakshmi, AdWords API Team
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On 02/21/19 14:20:32 maverickgh...@gmail.com wrote:
Hey Sree,
Did you find my private message with the details?
Thanks
Tirtha
On Wednesday, February 13, 2019 at 11:25:37 AM UTC-8,
googleadsapi-forumadvisor wrote:
Hi Tirtha,
The service would always return campaign ids based on the selector
irrespective of whether it was changed or not. But the campaignChangeStatus
<https://developers.google.com/adwords/api/docs/reference/v201809/CustomerSyncService.CampaignChangeData#campaignchangestatus>
will reflect the correct status which will indicate if the campaign was
modified or not. For example, if you add an adgroup in a campaign, the
campaignChangeStatus
<https://developers.google.com/adwords/api/docs/reference/v201809/CustomerSyncService.CampaignChangeData#campaignchangestatus>
will be FIELDS_UNCHANGED. But the changedAdGroups
<https://developers.google.com/adwords/api/docs/reference/v201809/CustomerSyncService.CampaignChangeData#changedadgroups>
will contain an entry corresponding to the new adgroup that was added. The
adGroupChangeStatus
<https://developers.google.com/adwords/api/docs/reference/v201809/CustomerSyncService.AdGroupChangeData#adgroupchangestatus>
in this case will be NEW. The parent campaign id in this case will not have
the status as changed. I also tried updating an attribute of the adgroup
(for instance the name) and the service did return the specific adgroup in
changedAdGroups
<https://developers.google.com/adwords/api/docs/reference/v201809/CustomerSyncService.CampaignChangeData#changedadgroups>
with
the adGroupChangeStatus
<https://developers.google.com/adwords/api/docs/reference/v201809/CustomerSyncService.AdGroupChangeData#adgroupchangestatus>
as FIELDS_CHANGED.
Since you are not able to get the updates via the service, could you please
share the details and SOAP logs of the update that you performed on the ad
group along with the SOAP logs of the CustomerSyncService.get()
<https://developers.google.com/adwords/api/docs/reference/v201809/CustomerSyncService#get>?
I can take a closer look. You could share the details using reply privately
to the author option.
Thanks,
Sreelakshmi, AdWords API Team
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Also find us on our blog and discussion group:
http://googleadsdeveloper.blogspot.com/search/label/adwords_api
https://developers.google.com/adwords/api/community/
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