Hi Dannison, The issue occurs for calls to different services such as MutateMembers and GetUserList, but not too often. After a good number of successful calls to these services, we notice the error crops up suddenly for a couple of calls. The customer does not have the infrastructure to provide the SOAP request and response logs for now.
Can you please provide your feedback on possible reasons for these sporadic failures? Thanks & Regards, Matta On Friday, March 1, 2019 at 11:37:53 PM UTC+5:30, googleadsapi-forumadvisor wrote: > > Hi Matta, > > Could you confirm if the error is encountered on all service calls or just > specific calls? Could you also provide the complete SOAP request and > response logs when you encountered the error so I could better investigate? > You may use the *reply privately to author* option. > > Regards, > Dannison > AdWords API Team > > > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ > Also find us on our blog and discussion group: > http://googleadsdeveloper.blogspot.com/search/label/adwords_api > https://developers.google.com/adwords/api/community/ > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ > > Was your question answered? Please rate your experience with us by taking > a short survey. > If not -- reply to this email and tell us what else we can do to help. > > Take Survey > <https://support.google.com/google-ads/contact/survey_transactional?caseid=2-0750000025499&hl=en&ctx=1> > > Also find us on our blog and discussion group: > http://googleadsdeveloper.blogspot.com/search/label/adwords_api > https://developers.google.com/adwords/api/community/ > On 02/28/19 22:01:51 [email protected] <javascript:> wrote: > > Hi, > I am seeing below issues frequently from last couple of days while trying > to invoke readUserList and mutateMembers respectively. Could you please > help me with what can cause this? > > Caused by: (502)Bad Gateway > -- > | at > org.apache.axis.transport.http.HTTPSender.readFromSocket(HTTPSender.java:744) > | at > org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:144) > | at > org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32) > | at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118) > | at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83) > | at org.apache.axis.client.AxisClient.invoke(AxisClient.java:165) > | at org.apache.axis.client.Call.invokeEngine(Call.java:2784) > | at org.apache.axis.client.Call.invoke(Call.java:2767) > | at org.apache.axis.client.Call.invoke(Call.java:2443) > | at org.apache.axis.client.Call.invoke(Call.java:2366) > | at org.apache.axis.client.Call.invoke(Call.java:1812) > | at > com.google.api.ads.adwords.axis.v201809.rm.AdwordsUserListServiceSoapBindingStub.get(AdwordsUserListServiceSoapBindingStub.java:1091) > | at sun.reflect.GeneratedMethodAccessor271.invoke(Unknown Source) > | at > sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) > | at java.lang.reflect.Method.invoke(Method.java:498) > | at > com.google.api.ads.common.lib.soap.SoapClientHandler.invoke(SoapClientHandler.java:100) > | at > com.google.api.ads.common.lib.soap.axis.AxisHandler.invokeSoapCall(AxisHandler.java:234) > | at > com.google.api.ads.common.lib.soap.SoapServiceClient.callSoapClient(SoapServiceClient.java:63) > | at > com.google.api.ads.common.lib.soap.SoapServiceClient.invoke(SoapServiceClient.java:93) > | at com.sun.proxy.$Proxy90.get(Unknown Source) > > org.apache.axis.AxisFault: (502)Bad Gateway > at > org.apache.axis.transport.http.HTTPSender.readFromSocket(HTTPSender.java:744) > ~[axis-1.4.jar:?] > at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:144) > ~[axis-1.4.jar:?] > at > org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32) > > ~[axis-1.4.jar:?] > at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118) > ~[axis-1.4.jar:?] > at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83) > ~[axis-1.4.jar:?] > at org.apache.axis.client.AxisClient.invoke(AxisClient.java:165) > ~[axis-1.4.jar:?] > at org.apache.axis.client.Call.invokeEngine(Call.java:2784) > ~[axis-1.4.jar:?] > at org.apache.axis.client.Call.invoke(Call.java:2767) ~[axis-1.4.jar:?] > at org.apache.axis.client.Call.invoke(Call.java:2443) ~[axis-1.4.jar:?] > at org.apache.axis.client.Call.invoke(Call.java:2366) ~[axis-1.4.jar:?] > at org.apache.axis.client.Call.invoke(Call.java:1812) ~[axis-1.4.jar:?] > at > com.google.api.ads.adwords.axis.v201809.rm.AdwordsUserListServiceSoapBindingStub.mutateMembers(AdwordsUserListServiceSoapBindingStub.java:1175) > > ~[adwords-axis-4.1.0.jar:?] > at sun.reflect.GeneratedMethodAccessor337.invoke(Unknown Source) ~[?:?] > at > sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) > > ~[?:1.8.0_191] > at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_191] > at > com.google.api.ads.common.lib.soap.SoapClientHandler.invoke(SoapClientHandler.java:100) > > ~[ads-lib-4.1.0.jar:?] > at > com.google.api.ads.common.lib.soap.axis.AxisHandler.invokeSoapCall(AxisHandler.java:234) > > ~[ads-lib-axis-4.1.0.jar:?] > at > com.google.api.ads.common.lib.soap.SoapServiceClient.callSoapClient(SoapServiceClient.java:63) > > ~[ads-lib-4.1.0.jar:?] > at > com.google.api.ads.common.lib.soap.SoapServiceClient.invoke(SoapServiceClient.java:93) > > ~[ads-lib-4.1.0.jar:?] > at com.sun.proxy.$Proxy98.mutateMembers(Unknown Source) ~[?:?] > > -- > -- > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ > Also find us on our blog: > https://googleadsdeveloper.blogspot.com/ > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ > > You received this message because you are subscribed to the Google > Groups "AdWords API and Google Ads API Forum" group. > To post to this group, send email to [email protected] > To unsubscribe from this group, send email to > [email protected] > For more options, visit this group at > http://groups.google.com/group/adwords-api?hl=en > --- > You received this message because you are subscribed to the Google Groups > "AdWords API and Google Ads API Forum" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > Visit this group at https://groups.google.com/group/adwords-api. > To view this discussion on the web visit > https://groups.google.com/d/msgid/adwords-api/2569d0e4-7d06-47aa-87e6-2578a88fdf19%40googlegroups.com > > <https://groups.google.com/d/msgid/adwords-api/2569d0e4-7d06-47aa-87e6-2578a88fdf19%40googlegroups.com?utm_medium=email&utm_source=footer> > . > For more options, visit https://groups.google.com/d/optout. > > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/adfc9dcb-1e7e-4df6-85b8-65ae5d332be0%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
