Hi Dannison, I had the same issue. I would like to retrieve the change history data which is visible in the UI via the Google Ads api but it seems the CustomerSyncService does not return this data. For example I can't see any bid changes and also it is not visible who made the change.
Is there another service which can return this information? Kind regards, Manuel Spierenburg On Monday, March 11, 2019 at 7:42:58 AM UTC+1, googleadsapi-forumadvisor wrote: > > Hi Vijaysinh, > > It appears that your issue concerns about the Change History in the Google > Ads UI. With this said, you could open your concern to the Advertiser's > Community Forum > <https://www.en.advertisercommunity.com/t5/Google-Ads/ct-p/google-ads#> > as the product experts are better equipped in assisting you with this. > > However, I will answer your concerns about the CustomerSyncService in this > thread. The CustomerSyncService > <https://developers.google.com/adwords/api/docs/reference/v201809/CustomerSyncService#top_of_page> > does > not return a detailed result of the changes as this will only show campaign > and account based changes. This service is not 100% equivalent to the > Change History feature in the Google Ads UI. The Change History returns a > more detailed result of all the changes made in an account. You may refer > to this guide about Change History > <https://support.google.com/google-ads/answer/19888?hl=en> for more > details. > > Do take note that the CustomerSyncService may return summary of changes > that are not visible in the UI. There may be some internal clean-up of data > required. For example, change in attribution models based on conversions > behavior, change in bidding etc. If you have specific changes that you > would like us to check further, please let me know. > > Regards, > Dannison > AdWords API Team > > > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ > Also find us on our blog and discussion group: > http://googleadsdeveloper.blogspot.com/search/label/adwords_api > https://developers.google.com/adwords/api/community/ > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ > > On 03/09/19 14:14:29 [email protected] wrote: > > Hi Team, > > I am not getting proper data from adwords api for Change history data. > > I have attached my account change history screenshot for date 13th Feb 19 > to 14th Feb 19 its showing > > *All Change 31 please check in attached screenshot. * > > *Account changes = 8 * > *Ad Changes = 0* > *Bid Changes = 0* > *Budget Changes = 14* > *Conversion Changes = 0* > *Keyword Changes = 0* > *Network Changes = 3* > *Status Changes = 0* > *Targeting Changes = 13* > > *Above sum is also not matching with adwords interface as it say 31 all > changes but if you sum above than its 38, please explain why?* > > My Adwords Account timezone is Asia/Kolkata. > > Using adwords api I am not even getting 31 changes also, please check my > attached sample request. > > I am getting only 3 changes in response. > > Please advise why so much difference in data? How do I get proper and > accurate data using api? > > I am using PHP. > > Thanks & Regards, > Vijaysinh Parmar. > > > > > > > > > -- > -- > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ > Also find us on our blog: > https://googleadsdeveloper.blogspot.com/ > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ > > You received this message because you are subscribed to the Google > Groups "AdWords API and Google Ads API Forum" group. > To post to this group, send email to [email protected] > To unsubscribe from this group, send email to > [email protected] > For more options, visit this group at > http://groups.google.com/group/adwords-api?hl=en > --- > You received this message because you are subscribed to the Google Groups > "AdWords API and Google Ads API Forum" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > Visit this group at https://groups.google.com/group/adwords-api. > To view this discussion on the web visit https://groups.google.com/d/ms > gid/adwords-api/d360339a-ca18-4ce6-8570-a96bb068d45b%40googlegroups.com > <https://groups.google.com/d/msgid/adwords-api/d360339a-ca18-4ce6-8570-a96bb068d45b%40googlegroups.com?utm_medium=email&utm_source=footer> > . > For more options, visit https://groups.google.com/d/optout. > > Was your question answered? Please rate your experience with us by taking > a short survey. > If not -- reply to this email and tell us what else we can do to help. > > Take Survey > <https://support.google.com/google-ads/contact/survey_transactional?caseid=9-1041000025464&hl=en&ctx=1> > > Also find us on our blog and discussion group: > http://googleadsdeveloper.blogspot.com/search/label/adwords_api > https://developers.google.com/adwords/api/community/ > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. 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