Hi Igor,
So far our investigation has not identified a cause for these issues on our
side. Did you get a chance to check with AWS support to see if there were
any problems on their end?
Thanks,
Josh, AdWords API Team
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On 03/13/19 15:03:45 [email protected] wrote:
Hi,
We did see a small window where this issue again arise but pretty quickly
resolved itself again. We eventually did not move our software, but earlier
tests did show us that moving from Ireland to Frankfurt would help.
For me this is a red flag: issue was visible for both Carmine and us
whereas we both used AWS in Ireland.
Hope you still find the issue to resolve it.
Best,
On Wednesday, 13 March 2019 18:49:27 UTC+1, googleadsapi-forumadvisor wrote:
Hi,
Thanks for the update. We've heard from other users that this has subsided
as well.
Cheers,
Josh, AdWords API Team
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On 03/13/19 06:23:57 [email protected] wrote:
Hi All,
I solved moving to another AWS Region, from Ireland to Virginia.
Thank you
On Tuesday, March 12, 2019 at 8:52:19 AM UTC+1, Igor Schut wrote:
Hi Josh,
We see that yesterday ~ 17:00 CET all the timeouts resolved and the system
is now working as usual. Did you figure out what caused this temporary
blockage? What has changed?
Minor side note: the issue started at Wednesday ~ 17:00 CET.
Best,
Igor
On Monday, 11 March 2019 22:07:04 UTC+1, googleadsapi-forumadvisor wrote:
Hi Igor, Carmine,
I've asked the engineering team to look into this. In the meantime, since
you both seem to be having trouble with AWS, have you reached out to their
support team to see if there are any known issues on their side?
Thanks,
Josh, AdWords API Team
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http://googleadsdeveloper.blogspot.com/search/label/adwords_api
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On 03/09/19 09:13:32 [email protected] wrote:
We have another system running elsewhere which does not have these issues.
The ipaddress of adwords.google.com is 74.125.193.100.
Best,
Igor
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