We have the same with reporting service - about 10% of accounts fail. Funny 
thing is, when the first report succeeds, then the following 30+ reports on 
the same account succeed as well. But the next different account may fail 
again.

We also get HTTP 500. For investigation we have sample response headers:
*Name*
*Value*
Content-Encoding

X-Content-Type-Options
nosniff
X-Frame-Options
SAMEORIGIN
Content-Security-Policy
frame-ancestors 'self'
X-XSS-Protection
1; mode=block
Alt-Svc
h3-27=":443"; ma=2592000,h3-25=":443"; ma=2592000,h3-Q050=":443"; 
ma=2592000,h3-Q049=":443"; ma=2592000,h3-Q048=":443"; 
ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; 
ma=2592000,quic=":443"; ma=2592000; v="46,43"
Transfer-Encoding
chunked
Cache-Control
private, max-age=0
Content-Type
text/xml
Date
Tue, 12 May 2020 01:46:52 GMT
Expires
Tue, 12 May 2020 01:46:52 GMT
Server
GSE

Sample request:
<?xml version="1.0" encoding="utf-8"?>
<reportDefinition>
   <selector xmlns="https://adwords.google.com/api/adwords/cm/v201809";>
       <fields>AccountDescriptiveName</fields>
       <fields>AccountCurrencyCode</fields>
       <fields>AccountTimeZone</fields>
       <fields>Impressions</fields>
   </selector>
   <reportName 
xmlns="https://adwords.google.com/api/adwords/cm/v201809";>AccountInfo</reportName>
   <reportType 
xmlns="https://adwords.google.com/api/adwords/cm/v201809";>ACCOUNT_PERFORMANCE_REPORT</reportType>
   <dateRangeType 
xmlns="https://adwords.google.com/api/adwords/cm/v201809";>ALL_TIME</dateRangeType>
   <downloadFormat 
xmlns="https://adwords.google.com/api/adwords/cm/v201809";>GZIPPED_XML</downloadFormat>
</reportDefinition>

I hope this helps.


On Tuesday, May 12, 2020 at 1:18:43 AM UTC+2, Frederick Vallaeys wrote:
>
> Our service which uses the AdWords API is encountering intermittent issues 
> like the following. Is this a known issue that someone is working on?
>
> ReportDownloadError.INTERNAL_SERVER_ERROR. (Error: 
> ReportDownloadError.INTERNAL_SERVER_ERROR, FieldPath: , Trigger: Unexpected 
> Internal Server Error)
>  ---> System.Net.WebException: The remote server returned an error: (500) 
> Internal Server Error.
>
> Thanks
>

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