Hi Qian,

Thank you for reaching out. Generally speaking, it wouldn’t matter if the 
userId is hashed or not hashed as it is not mandatory. But I would suggest you 
not to hash it since it is not required and if you do so it may lead to more 
complexity and could be the underlying cause for the 0% "User IDs" match rate. 
For the "Mobile Device IDs" match rate, you would need to contact the product 
team as the availability of this metric is a Google Ads UI related issue. You 
could log into your manager account and navigate to ? -> Get help to reach out 
to the product team.

Thanks and regards,
Xiaoming, Google Ads API Team
ref:_00D1U1174p._5004Q20ZDRM:ref

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