Hi Pablo, I'm assuming this is a cross account conversion tracking problem.
If there's only two accounts in the entirety of your account hierarchy it should be pretty straight forward. If not, reply back and I'll walk you through the hoops we had to jump through to figure this out. What you want to do is construct the ClickConversion object like normal and then use the manager CID as the customer_id on your mutate. Using the Java library we do something along the lines of: ConversionUploadServiceClient conversionUploadServiceClient = ... conversionUploadServiceClient.uploadClickConversions( managerCID, listOfClickConversions, partialFailureTrue, validateOnlyFalse); The important part is the managerCID, which is going to be different than the CID of the account you think you're uploading the ConversionAction for. Again, I can walk you through what we did if the above doesn't work but it should be straight forward if you are sure you only have two accounts you need to deal with. Pete On Friday, July 17, 2020 at 3:34:45 AM UTC-4, Reketec wrote: > > Hi there, > > I have the same error: as described here: > > https://groups.google.com/forum/#!searchin/adwords-api/%22This$20customer$20does$20not$20have$20an$20import$20conversion$20action$20that$20matches$20the$20conversion$20action$20provided%22%7Csort:date/adwords-api/8PXeZmTwY0g/YkJ-JRjXBQAJ > > "This customer does not have an import conversion action that matches the > conversion action provided., at conversions[0].conversion_action" > > We have two accounts, the manager that we have just for the API and the > normal one where we have set up all of our campaings. We have tried: > 1. > customer_id: Not manager account > conversion_action_id: manager account > 2. > customer_id: manager account > conversion_action_id: manager account > 3. > customer_id: not manager account > conversion_action_id: not manager account > > In all of the tree combinations we have the same error. > > Please we would really appreciate some help. > > Best, > > Pablo > > El viernes, 26 de junio de 2020, 18:44:45 (UTC+2), adsapiforumadvisor > escribió: >> >> Hi Pete and Pablo, >> >> Thank you for reaching out. Could you please share the Conversion Action >> you were uploading and the complete request and response logs along with >> the client customer account you were uploading to via the *Reply >> privately to author* option for me to further investigate? >> >> Thanks and regards, >> Xiaoming, Google Ads API Team >> >> >> >> >> ref:_00D1U1174p._5004Q217n6H:ref >> > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/31ec5193-6ea3-4307-a8b2-efd5f9cf456do%40googlegroups.com.
