Hi all!
For some Edit ads we get an Internal Error.
On retry, the error is repeated.
Logs:
2021-02-16 10:52:36 - google Request made: Host:
"googleads.googleapis.com", Method:
"/google.ads.googleads.v6.services.AdService/MutateAds", CustomerId:
8850164670, RequestId: "9ttxAvwx0WHmvTh4ji0NQg", IsFault: 1, FaultMessage:
"["An internal error has occurred."]"
2021-02-16 10:52:36 - google Request
-------
Method Name: /google.ads.googleads.v6.services.AdService/MutateAds
Host: googleads.googleapis.com
Headers: {
"x-goog-api-client": "gl-php\/7.2.11 gapic\/ gax\/1.7.0 grpc\/1.33.1",
"x-goog-request-params": "customer_id=8850164670",
"developer-token": "REDACTED",
"login-customer-id": "8850164670"
}
Request:
{"customerId":"8850164670","operations":[{"updateMask":"resourceName,appAd.headlines,appAd.descriptions,appAd.images,appAd.youtubeVideos,appAd.html5MediaBundles","update":{"resourceName":"customers\/8850164670\/ads\/461740353102","appAd":{"headlines":[{"text":"LEGO®
Life: Grenzenloser Spaß."},{"text":"LEGO® Life: Bauen ganz
neu."},{"text":"LEGO® Life: Endloser Bauspaß."},{"text":"Ein Bau-Fest, das
nie endet."},{"text":"Der Spaß hat kein
Ende."}],"descriptions":[{"text":"Fördere die Kreativität deiner Kinder mit
LEGO® Life, jederzeit & überall."},{"text":"Mit der ganzen Familie das
LEGO® Life leben mit Quiz, Bau-Tipps, Videos & vielem
mehr."},{"text":"Lustige Familienmomente teilen mit den LEGO® Life
Challenges."},{"text":"Entdecke eine Welt voller Spaß & sicherer Inhalte,
die die Fantasie deiner Kids anregen."},{"text":"LEGO® Life bietet Kindern
coole interaktive Bau-Projekte & lustige
Herausforderungen."}],"images":[{"asset":"customers\/8850164670\/assets\/11513579641"},{"asset":"customers\/8850164670\/assets\/11526210066"},{"asset":"customers\/8850164670\/assets\/11513580031"},{"asset":"customers\/8850164670\/assets\/11513580064"},{"asset":"customers\/8850164670\/assets\/11513581600"},{"asset":"customers\/8850164670\/assets\/11526210069"},{"asset":"customers\/8850164670\/assets\/11526210720"},{"asset":"customers\/8850164670\/assets\/11526210786"},{"asset":"customers\/8850164670\/assets\/11526210792"},{"asset":"customers\/8850164670\/assets\/11526210813"},{"asset":"customers\/8850164670\/assets\/11529015713"},{"asset":"customers\/8850164670\/assets\/11526211086"},{"asset":"customers\/8850164670\/assets\/11526211506"},{"asset":"customers\/8850164670\/assets\/11529015629"},{"asset":"customers\/8850164670\/assets\/11529010142"},{"asset":"customers\/8850164670\/assets\/11529012713"},{"asset":"customers\/8850164670\/assets\/11529012722"},{"asset":"customers\/8850164670\/assets\/11529015197"},{"asset":"customers\/8850164670\/assets\/11529015437"},{"asset":"customers\/8850164670\/assets\/11529015569"}],"youtubeVideos":[{"asset":"customers\/8850164670\/assets\/9845987463"},{"asset":"customers\/8850164670\/assets\/9846063375"},{"asset":"customers\/8850164670\/assets\/9849384842"},{"asset":"customers\/8850164670\/assets\/11507952889"},{"asset":"customers\/8850164670\/assets\/11520729813"},{"asset":"customers\/8850164670\/assets\/11523502940"},{"asset":"customers\/8850164670\/assets\/11543601849"},{"asset":"customers\/8850164670\/assets\/11545136084"},{"asset":"customers\/8850164670\/assets\/11545168634"},{"asset":"customers\/8850164670\/assets\/12380968108"},{"asset":"customers\/8850164670\/assets\/12388818749"}],"html5MediaBundles":[{"asset":"customers\/8850164670\/assets\/10234190161"},{"asset":"customers\/8850164670\/assets\/10234191100"},{"asset":"customers\/8850164670\/assets\/10251959403"},{"asset":"customers\/8850164670\/assets\/10253410511"},{"asset":"customers\/8850164670\/assets\/10253412356"},{"asset":"customers\/8850164670\/assets\/10253412362"},{"asset":"customers\/8850164670\/assets\/10253412365"},{"asset":"customers\/8850164670\/assets\/10253416838"},{"asset":"customers\/8850164670\/assets\/11508130315"},{"asset":"customers\/8850164670\/assets\/11520905016"},{"asset":"customers\/8850164670\/assets\/11520905025"},{"asset":"customers\/8850164670\/assets\/11523505528"},{"asset":"customers\/8850164670\/assets\/11523505792"},{"asset":"customers\/8850164670\/assets\/11523692822"},{"asset":"customers\/8850164670\/assets\/11536314348"},{"asset":"customers\/8850164670\/assets\/11538409529"}]}}}]}
Response
-------
Headers: {
"request-id": "9ttxAvwx0WHmvTh4ji0NQg",
"date": "Tue, 16 Feb 2021 10:52:35 GMT",
"alt-svc": "h3-29=\":443\"; ma=2592000,h3-T051=\":443\";
ma=2592000,h3-Q050=\":443\"; ma=2592000,h3-Q046=\":443\";
ma=2592000,h3-Q043=\":443\"; ma=2592000,quic=\":443\"; ma=2592000;
v=\"46,43\""
}
Fault
-------
Status code: 13
Details: Internal error encountered.
Failure:
{"errors":[{"errorCode":{"internalError":"INTERNAL_ERROR"},"message":"An
internal error has occurred."}]}
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