Hi Yasar,

I *think* I have answered privately, but as there doesn't seem to a way to 
copy oneself when replying in the new Google Groups interface, I'm not 
completely sure. Could you confirm that you have received the SOAP logs? 
Thank you very much!

Best,
Dorian

On Wednesday, 25 August 2021 at 04:47:03 UTC+2 adsapi wrote:

> Hi Dorian,
>
> Thanks for reaching out to us.
>
> For us to provide the specific recommendations on the 
> InternalApiError.UNEXPECTED_INTERNAL_API_ERROR 
> <https://developers.google.com/adwords/api/docs/common-errors#InternalApiError.UNEXPECTED_INTERNAL_API_ERROR>,
>  
> could you please provide with us the complete SOAP request 
> <https://developers.google.com/adwords/api/docs/guides/call-structure#request>
>  and response 
> <https://developers.google.com/adwords/api/docs/guides/call-structure#response>
>  logs, 
> along with its requestId 
> <https://developers.google.com/adwords/api/docs/guides/call-structure#response_headers>,
>  
> generated when the error occurred? Also, could you send us the batch job 
> IDs that failed, so that our team can further check better? You may check 
> this guide 
> <https://developers.google.com/adwords/api/docs/guides/batch-jobs#download_the_batch_job_results_and_check_for_errors>
>  on 
> how to check batch job results.
>
> You may then send the requested information via the *Reply privately to 
> author* option. If this option is not available, you may send the details 
> directly to our [email protected] alias instead.
>
> Regards, 
> [image: Google Logo] 
> Yasar 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2Mhwnf:ref
>

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