Hello Lawrence,

Thank you for reaching out to us.

With regard to the Customer Match via the Google Ads API, have you check on the 
key considerations from this guide? As for the error you've encountered, can 
you share to us the complete API logs (request and response with request-id) so 
we can further check on our end?

Please send the requested details via the Reply privately to author option. If 
this option is not available, you may send the details directly to our 
[email protected] alias instead.

Regards,

Reminder: Share your feedback about the Google Ads (AdWords) API! Take the 2021 
Google Ads API and AdWords API Annual Survey

Mark Kevin Albios
Google Ads API Team
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