Noted about the request ID, we were unaware of the sensitive nature of this field.
We are aware of the Ads API as well as the sunset schedule. We're working tirelessly on migrating our software to the new API but we were counting on the AdWords API to be functional until the sunset date, especially since the client in question is one of the world's most well-known companies. Until we're ready to redirect the request to the Ads API, is there anything else that could be done? On Thu, Feb 24, 2022 at 1:52 AM Google Ads API Forum Advisor <adsapi@forumsupport.google> wrote: > Hi, > > Thank you for raising this concern to Google Ads API Forum. > > I would like to inform you first that I am going to delete your initial > post as it contains sensitive information. I just pasted the context of > your concern below without the sensitive information: > > > > > > *"We keep on getting UNEXPECTED_INTERNAL_API_ERROR when calling > getCustomers() when using a specific client's token. All other API calls > using this token are coming through fine and the getCustomers() call is > coming through fine using all of our other clients' tokens. This error > keeps on occurring over the past 24 hours. We also asked the client to > re-authorize access, which generated a new token, but the error persists. > There are plenty of requests, but one example is request ID: redacted ."* > > Moving forward, did you try use CustomerService > <https://developers.google.com/google-ads/api/reference/rpc/v10/CustomerService?hl=en> > in > Google Ads API to get list of customers? > > Please note that the Adwords API is deprecated, and almost about to be > sunset, so it is unlikely we will investigate or fix issues in it at this > point. We strongly recommend that you migrate to the Google Ads API > <https://developers.google.com/google-ads/api/docs/migration> > as soon as possible. > > To help in your migration, I suggest you to refer to this *documentation* > <https://developers.google.com/google-ads/api/docs/migration> guide and > let us know if you have any concerns while using Google Ads API. > > Best regards, > [image: Google Logo] > Jinky > Google Ads API Team > > > ref:_00D1U1174p._5004Q2WyTcV:ref > -- Best, The Outleads Team www.outleads.com -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/CABVm%3DEwe2VHtbXD573p7Dmnq3dh0EgDNCGpkok57oWnU_TU5yQ%40mail.gmail.com.
