Hi all,

Thank you for reaching out to our API support team.

Regarding your concern about the USER_PERMISSION_DENIED error. The authorized 
customer does not have access to the operating customer. The common cause of 
this is when authenticating as a user with access to a manager account but not 
specifying login-customer-id in the request. To prevent this kind of error, I 
would suggest specifying the login-customer-id as the manager account ID 
without hyphens (-).

That being said, you will need to ensure that the user / email address you used 
to generate the credentials indeed has access to the account in your request. 
If the user / email address has access or is associated with the MCC / manager 
account, you will need to specify the MCC / manager account's ID without 
hyphens (-) as the value of the login-customer-id field.

If the issue still persists, please provide us the complete and recent request 
and response logs with request ID and request header generated on your end 
along with the email address used to generate the OAuth2 credentials, so that 
our team will investigate this problem.

You can provide it via the Reply privately to author option. If this option is 
not available, then send it instead on this email address 
[email protected].



Best,

Anthony Cyril
Google Ads API Team
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