Hi Allen,

Thank you for reaching out to us.

For our team to further check the error you are encountering, could you 
please provide us the complete API logs generated on your end so our team 
can further check it? 

For you to provide the API logs, note that this can be requested to the 
developer handling the Google Ads API transactions when logging of the API 
requests has been enabled.

These are the specific guidelines to enable it.

   - 
   
   Java - 
   https://developers.google.com/google-ads/api/docs/client-libs/java/logging
   - 
   
   .Net - 
   https://developers.google.com/google-ads/api/docs/client-libs/dotnet/logging
   - 
   
   PHP - 
   https://developers.google.com/google-ads/api/docs/client-libs/php/logging
   - 
   
   Python - 
   https://developers.google.com/google-ads/api/docs/client-libs/python/logging
   - 
   
   Ruby - 
   https://developers.google.com/google-ads/api/docs/client-libs/ruby/logging
   - 
   
   Perl - 
   https://developers.google.com/google-ads/api/docs/client-libs/perl/logging
   
You may send the details directly to our [email protected] 
alias.
Best Regards,
Heidi

On Friday, June 10, 2022 at 3:37:29 AM UTC+8 [email protected] wrote:

> Hi support team,
>
> Yesterday we were receiving errors from the Google Ads API when trying to 
> upload Audience:
>
> "WARNING: FAILURE REQUEST SUMMARY. Method: 
> google.ads.googleads.v10.services.OfflineUserDataJobService/AddOfflineUserDataJobOperations,
>  
> Endpoint: googleads.googleapis.com:443, CustomerID: 
> customers/x/offlineUserDataJobs/y, RequestID: xyz, ResponseCode: 
> RESOURCE_EXHAUSTED, Fault: Resource has been exhausted (e.g. check quota).."
>
> (I can provide request-id and the full path of the request if necessary)
>
> The developer token we are using is already on Standard Access Tier (
> https://developers.google.com/google-ads/api/docs/access-levels#applying_for_standard_access
> )
>
> So I'm unsure why we are running up against these resource quotas? Our 
> calling pattern hasn't changed and we should have unlimited mutate 
> operations in our access tier. Can you please advise on what to do here?
>
> Regards,
>
> Allen
>

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