I'm trying to upload an offline conversion. I'm using a manager account to
make the changes (9567076910). The conversion action has an owner_customer
of "customers/6141913992". That's the customer_id I'm using.
Here is the customer.conversion_tracking_setting:
customer {
resource_name: "customers/6141913992"
conversion_tracking_setting {
conversion_tracking_id: 810169330
google_ads_conversion_customer: "customers/6141913992"
}
}
So according
to
https://developers.google.com/google-ads/api/docs/conversions/overview#effective_conversion_account,
the account is not using cross-account conversion tracking, and conversion
tracking is enabled.
# Here's the operation:
conversion = client.get_type("ClickConversion")
conversion.conversion_action =
'customers/6141913992/conversionActions/971368021'
conversion.gclid = '
CjwKCAjwx46TBhBhEiwArA_DjNNPxXwY-SFHyPPRWkaLHJUE_0bsXrRb3hpISdpoJwtYRM3bCW2LhRoCnPAQAvD_BwE'
conversion.conversion_value = 4.2300000000000004
conversion.conversion_date_time = '2022-04-23 10:52:00-07:00'
conversion.currency_code = 'GBP'
# And the upload
conversion_upload_service = client.get_service("ConversionUploadService")
request = client.get_type("UploadClickConversionsRequest")
request.customer_id = '6141913992'
request.conversions.append(conversion)
request.partial_failure = True
conversion_upload_service.upload_click_conversions(request=request)
I'm getting the following error response:
partial_failure_error {
code: 3
message: "The click associated with the given identifier or iOS URL
parameter isn\'t from the account where conversion tracking is set up., at
conversions[0].gclid"
details {
type_url:
"type.googleapis.com/google.ads.googleads.v10.errors.GoogleAdsFailure"
value: "\n\201\002\n\003\370\006\036\022\177The click associated with
the given identifier or iOS URL parameter isn\'t from the account where
conversion tracking is set
up.\032]*[CjwKCAjwx46TBhBhEiwArA_DjNNPxXwY-SFHyPPRWkaLHJUE_0bsXrRb3hpISdpoJwtYRM3bCW2LhRoCnPAQAvD_BwE\"\032\022\017\n\013conversions\030\000\022\007\n\005gclid"
}
}
results {
}
We have another customer with similar settings (using the same manager
account, not using cross-account conversion tracking, conversion tracking
enabled, owner is the same as the account) and it is not seeing similar
issues.
Any suggestions on what I need to look at to address the issue?
Thanks,
Walter
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