I agree with your last line, although customers resist wires and want 
everything to work automagically.  They also seem to like buying and owning 
their own gizmos.  I would actually prefer that they use a powerline + WiFi 
networking kit than a range extender.

 

In this case we’re kind of stuck, we missed upgrading FW on a handful of leased 
Mikrotiks because we weren’t billing for them or had the wrong item code on the 
bill.  This one got hacked and we are locked out.  Rather than go onsite and 
netinstall it, we send out a replacement with an identical config.

 

I guess I could try changing the WiFi MAC address, if I can get the customer to 
stop disconnecting the new one and putting the hacked one back in.

 

 

From: AF <[email protected]> On Behalf Of Colin Stanners
Sent: Wednesday, October 31, 2018 11:10 PM
To: AnimalFarm Microwave Users Group <[email protected]>
Subject: Re: [AFMUG] range extender question

 

Some range extenders may base their connection on the AP's wifi MAC address so 
as to not connect to themselves if they rebroadcast the same SSID. So you would 
need to reconfigure the extenders for the new router's wifi MAC address unless 
you have an advanced router where you can change that MAC address. Also note 
that if you changed the model, it could be that the old router model supported 
WDS automatically but that the new one does not, and the extender expects the 
router to support it.

 

I also agree with Bill - we tell customers that we do not support or recommend 
range extenders; we will install hardwire for an additional AP at reasonable 
cost.

 

On Wed, Oct 31, 2018 at 6:11 PM Ken Hohhof <[email protected] 
<mailto:[email protected]> > wrote:

If a customer leases a router from us, but in addition has range extenders, and 
we replace the router, what needs to match in order for the range extenders to 
work without any manual steps?

 

Is it sufficient to match the old SSID and WPA key?  I would have thought so, 
but customer says no go.

 

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