This is mainly just to yell at the clouds.
So I bought some units from Bridgewave a year ago (Streakwave received
payment on December 27 and I physically received around January 12, to
be exact). For reasons beyond my control one of the units sat in a box
until two weeks ago. It has a problem so I opened a ticket and surprise,
it's out of warranty. Apparently Bridgewave starts their factory
warranty at some point in time before the customer actually paid for the
unit, let alone received it.
I also have another Bridgewave unit that started throwing fault alarms
and occasionally dropping the link for about 30 seconds while the modem
resets for several months now and it's always "update the firmware" or
"did you reboot it". Meanwhile, the problem persists and no amount of
updating and rebooting (and annoying my customer to tell them I have to
take the link down again to update it) has changed anything.
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