Re: [AFMUG] akamai contact

Mark - Myakka Technologies Mon, 17 Jun 2019 09:36:33 -0700

Title: Re: [AFMUG] akamai contact

Mike,

Unfortunately this is a gray area we are seeing more of. Yes, customer system is most defiantly requesting this data, but customer has no idea how they initiated it, what device is using it, or how to stop it.

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Best regards,
Mark mailto:[email protected]

Myakka Technologies, Inc.
www.Myakka.com

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Monday, June 17, 2019, 12:18:35 PM, you wrote:

Very good point and the customer's word isn't worth a whole lot.

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Mike Hammett
Intelligent Computing Solutions

Midwest Internet Exchange

The Brothers WISP

From: "Joe Novak" <[email protected]>
To: "AnimalFarm Microwave Users Group" <[email protected]>
Sent: Monday, June 17, 2019 11:15:27 AM
Subject: Re: [AFMUG] akamai contact

Do you think this customer is getting a stream of data they did not request?

On Mon, Jun 17, 2019 at 11:07 AM Mark - Myakka Technologies <[email protected]> wrote:

Mike,

Thanks, I'll give this a shot and see what I can get. Probably going to regret going down this rabbit hole.

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Best regards,
Mark mailto:[email protected]

Myakka Technologies, Inc.
www.Myakka.com

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Monday, June 17, 2019, 12:00:37 PM, you wrote:

You're not going to find one entity using any of their IPs.

Calling will almost never get you anywhere with a tech company.

https://www.akamai.com/us/en/support/end-user-faq.jsp Look at the bottom for abuse contact information.

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Mike Hammett
Intelligent Computing Solutions

Midwest Internet Exchange

The Brothers WISP

From: "Mark - Myakka Technologies" <[email protected]>
To: [email protected]
Sent: Monday, June 17, 2019 10:53:27 AM
Subject: [AFMUG] akamai contact

Anyone have a akamai contact. I have a customer getting a steady
stream of data from an IP address that resolves back to them.
Currently blocking the address for the customer, but that is not a
long term solution. Would like to figure out who or what at akamai is
using that address.

Tried calling them, but got nowhere fast.

--

Thanks,
Mark mailto:[email protected]

Myakka Technologies, Inc.
www.Myakka.com

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Re: [AFMUG] akamai contact

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