I’m amazed when I send someone a text message and receive a
response within 5 seconds. In that time they realized they had a
message, read it, decided on a reply, typed it probably with 2
thumbs, and sent it, plus propagation time through the phone
network twice. And this is probably while they were at work, or
driving. Now, that’s real time. Probably too real time. Back in
the written communication era, you would put the letter in the
desk drawer overnight before sending it. Email has a Drafts
folder, so you can think about it and maybe do some editing or
not send it at all. But texts don’t have a Drafts folder, just a
Send button. No Oops button either.
*From:* AF mailto:[email protected] *On Behalf Of
*[email protected]
*Sent:* Monday, July 1, 2019 5:56 PM
*To:* AnimalFarm Microwave Users Group mailto:[email protected]
*Subject:* Re: [AFMUG] OT: Email Etiquette
Text? What is this text you speak of...
I tell my kids I love email because of its real time nature...
*From:*Matt Corcoran
*Sent:*Monday, July 1, 2019 3:36 PM
*To:*AnimalFarm Microwave Users Group
*Subject:*Re: [AFMUG] OT: Email Etiquette
You think writing Etiquette is bad. How about reading
Etiquette. I find when you send a clean point by point list via
email. Half the time people only respond to the first point and
dump the rest.
Some people think email is just another way to text.
*From: *AF <[email protected]> on behalf of Lewis Bergman
<[email protected]>
*Reply-To: *AnimalFarm Microwave Users Group <[email protected]>
*Date: *Monday, July 1, 2019 at 10:45 AM
*To: *AnimalFarm Microwave Users Group <[email protected]>
*Subject: *Re: [AFMUG] OT: Email Etiquette
It's funny. Many people are hyper sensative about privacy, but
when their internet breaks, they believe you should be able to
read their minds, know everything about their issue, and be able
to devine anything else that might have happened in or around
their property that might have caused the issue.
I also find the older people get, the less they seem to remember
that whoever they are communicting with, no matter the method,
may not have any context for the conversation. Many times, the
conversation they were having was in their own head.
Before my father died I remember an email he sent to a model
airplane supplier he purchased a lot of product from. It
basically went something like this:
"I got this order in late and some stuff was missing and another
thing was broken. Can you make this right? Thanks". He probably
ordered 5 times a month from this company. There is no way they
could have been anything but confused.
My dad was well spoken and intelligent and wrote email like he
was a drunken toddler.
On Mon, Jul 1, 2019 at 8:50 AM Bill Prince <[email protected]>
wrote:
I think there are a couple of issues. First, people who
attempt to use
email on their phone with some crappy email interface can barely
actually send the email, let alone leave any identifiable
information.
Second is people who are not even slightly technical who just
don't know
how to use email. E.g.: We have a neighbor with whom we share
a private
road. He will dig up an email string from 3 years ago and
"reply all",
even though the subject line is 3 years old and has nothing
to do with
what he's talking about today.
IOW, I don't think it's so much etiquette as it is ignorance.
bp
<part15sbs{at}gmail{dot}com>
On 7/1/2019 4:08 AM, Nate Burke wrote:
> So I've noticed a slide recently of what I would consider
'Email
> Etiquette' Customers send an email with no subject line.
Or reply to
> an old email, with a new topic. EG: our billing system
sends out
> automated invoices. A customer will just reply to one of
those
> emails, weeks later, with a service issue. Doesn't bother
to change
> the subject line or anything. Another common email is just
an email
> with the text "my internet is down" No name/address/phone,
anything
> else identifiable. sometimes the email they use is in our
system and
> we can find it that way, other times not.
>
> At some point I must have learned how to use email, I'm
guessing
> people no longer learn that.
>
> And don't get me started on the people that text the main
office
> number. I mean, we do get the SMS messages, but again,
usually it's
> just a text like 'Internet is not working' With nothing
else to know
> who it is.
>
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