It's easier to answer why are my products good than why are they better than
my competitor, unless you know everything about your competitor and are
willing to badmouth them.  Ultimately you are right, the buyer has to
believe other users not the salespeople.

 

Maybe the answers would be along the lines of:

 

- you are talking to the owner who is also the product designer, can you do
that with the other guys

- I used to own and run a WISP, so I understand what my customers need

- I get constant feedback from customers and that drives product innovations
and improvements

- my products are designed to maximize data integrity, not just surge
protection

- made in the USA (although this particular customer may not care about
that)

 

From: AF <[email protected]> On Behalf Of [email protected]
Sent: Thursday, July 18, 2019 10:20 AM
To: [email protected]
Subject: [AFMUG] OT fun call

 

I got a call from a guy wanting to know why my surge suppressors are better
than Transtector.  Hard question to answer.  Which paper towel is the
quicker picker upper.  Duracell or Energizer etc.  He had lots of grounding
opinions etc.  Was a bit of a tedious call in the beginning.  

 

I told him to get on this list and get opinions from users.  He did not want
to do that.

 

The conversation evolved into him describeing the high frequency trading
system he is building using HF radio to Europe. Curtain Arrays.  16-64 QAM
50-200 kbps.  50 kW transmitter I think.   A real hummingbird project.  They
send the data via radio and fiber.  Then at the far end they look at the
delayed pure data to adjust RF equalizer circuits to clean up the RX data.
Fun stuff.  

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