Linktechs is good, I agree with that sentiment too.

I use Linktechs and also Robert Terpe for the very reasons stated below.

Robert is great at discussing design with me and showing/teaching me how to 
fix/run my own network.
Linktechs is great for availability and are also expert at design, though again 
I find more often than not I want to work directly with Dennis, subject to his 
schedule.

From: AF <[email protected]> On Behalf Of Darin Steffl
Sent: Sunday, October 6, 2019 1:21 PM
To: AnimalFarm Microwave Users Group <[email protected]>
Subject: Re: [AFMUG] Needing a OSPF / MPLS expert for an emergency

Linktechs has multiple engineers in staff and handle emergency support. Submit 
a ticket or call them asap.

This is why I don't recommend working with a one person consultant because they 
need to sleep, go on vacation, etc so it's hard to be always available.

On Sun, Oct 6, 2019, 1:36 PM Paul McCall 
<[email protected]<mailto:[email protected]>> wrote:
Guys,

I have been working all week prepping our network to run MPLS.  Worked with 
Robert Terpe for a week to did a good job helping me, but we didn’t get 
finished and a segment we did stopped working late last night and he worked all 
through the night with me trying to figure it out.    This segment was fully 
committed to MPLS / VPLS, so going backward would be a huge chore and I need to 
fix the problem.

I got some of the towers to work via EoIP tunnels (disabled VPLS, etc.) but 
some of the towers he had tried other workarounds on and I can get them back, 
including a tower with 70 customers.  Going on 24 hours now, and Robert took 
off at 1030am for a plan flight home, and customers are ticked.  We had some 
problems 2 weekends ago on some of these same towers and its getting ugly.

Do you know of a GOOD consultant who could fix this right away?  (today, now on 
a Sunday)?  I left a message with Justin Wilson and with Butch Evans.  Nothing 
yet…
Thanks!

Paul


Paul McCall, President
Florida Broadband / PDMNet
658 Old Dixie Highway
Vero Beach, FL 32962
772-564-6800

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