Smartbridges.....you just triggered my PTSD

On 10/31/2019 2:51 PM, Ken Hohhof wrote:

I will say in my experience Cambium radios are far more robust to power issues than Ubiquiti.  We have a bunch of Nanostations of various vintage at customer sites to link between buildings, and run into all sorts of lockups, resets, and deaths due to power issues.  The Cambium radios at the same sites will be fine.  Each generation of Ubiquiti stuff has been better than the last, we’ve been using the NS5 AC Locos for the past year or so, but Cambium by far has the better power on reset circuitry.

And I remember when we bought a SmartBridges based WISP back in 2005.  Some of those customers still power cycle the radio every time they have issues.  Those things were junk.

*From:*AF <[email protected]> *On Behalf Of *Bill Prince
*Sent:* Thursday, October 31, 2019 1:25 PM
*To:* [email protected]
*Subject:* Re: [AFMUG] 450 SM lost config, feature key, and radio calibration

I think if the power brick is one of those old ones, then either the too low voltage or the too high voltage would be an issue. Ever since I started "doing computer stuff", 80% of all the problems I've seen can be traced back to power issues of one kind or another.  Back in the 70s when I was working for Data General, I think 115% of the problems they had were power issues.

bp
<part15sbs{at}gmail{dot}com>

On 10/31/2019 11:18 AM, Ken Hohhof wrote:

    When I went to change out this SM, it turned out to be an old former Trango

    customer from about 14 years ago that we never changed the POE, and it was

    in fact a transformer.

    Do you think when the power came back on an overvoltage condition propagated

    to the SM and fried something?  Or just starved it of voltage and made the

    flash memory forget stuff?

    BTW while I was out there I put in a new POE and also changed out the board

    in the 300SS (we stopped using those around 10 years ago) with one of

    Chuck's gas tube replacement boards.

    From: AF<[email protected]>  <mailto:[email protected]>  On 
Behalf Of Bill Prince

    Sent: Thursday, October 31, 2019 1:08 PM

    To:[email protected]  <mailto:[email protected]>

    Subject: Re: [AFMUG] 450 SM lost config, feature key, and radio calibration

    I've seen SMs do all kinds of crazy things during a brown out. It happened

    more when the power bricks were simple transformers, as the voltage sag

    would get through to the SM. They would reset to factory default,

    uncalibrated. So yeah.

    bp

    <part15sbs{at}gmail{dot}com>

    On 10/31/2019 11:01 AM, Ken Hohhof wrote:

    Has anyone experienced a Cambium SM losing not just the radio calibration

    data but the config and also reverting to 4 Mbps aggregate (it was bought as

    a 20 Mbps unit, this wasn't even an upgrade key, although I suspect they all

    start as 4 Mbps units and the factory squirts a feature key into them)?

    This happened when a customer had a power outage, we had installed a new SM

    about a week before.

    Cambium Support is wanting a remote session so  they can telnet in and

    restore the radio calibration data.  I am thinking there's a bigger problem

    than the calibration data, since it lost its config and went back to factory

    defaults, and also went from 20 Mbps to 4 Mbps.

    We also several concerning log entries including "MPU violation occurred in

    this build. MPU is disabled until next upgrade/downgrade" and stuff like

    fatal error, illegal instruction and register out of range.

    I'm thinking I should just bite the bullet and throw this SM away, although

    it's a 3.65 SM so it wasn't cheap.




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