A long time ago we had an issue where a banking website wouldn't function
for a specific customer on dual-NAT, but it functioned when they were put
on a public IP. I believe that it was a combination of a too-strict /
over-bureaucratic firewall at the bank's end and the NAT affecting path MTU
discovery somehow. It was too much work to troubleshoot for one residential
customer so I just put them on a public IP.


On Mon, Jan 27, 2020 at 9:46 AM Steve Jones <[email protected]>
wrote:

> We have been having issues where customers that are NAT (double NAT) are
> unable to connect to the Illinois mytax website. I assume its got to do
> with security of the site and the double NAT. Changing to a public IP
> resolves it, so its not a huge issue. We see that it appends a _/ to the
> end of it so its  https://mytax.illinois.gov/_/ I dont know what that is
> about.
>
> Is there anything else a guy can do aside from going to all publics? We
> dont do CG NAT because our ratio isnt all that high and we just got more
> ARIN space that we need to clean up and provision
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