Mike’s our Sales Rep, he relocated to Kentucky. I can share your contact info
with him if you’d like
Ryan Hill
Operations Manager
Amplex Internet
(419)837-5015 Ext 1047
www.amplex.net <http://www.amplex.net/>
> On Jan 27, 2020, at 6:38 PM, Mike Hammett <[email protected]> wrote:
>
> Yeah, Mike did live in Naperville. I forget at times that there's a cluster
> of people on the list that know where Naperville is.
>
> I've worked with Liz as well. I've attached her information here.
>
>
>
> -----
> Mike Hammett
> Intelligent Computing Solutions <http://www.ics-il.com/>
> <https://www.facebook.com/ICSIL>
> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
> <https://www.linkedin.com/company/intelligent-computing-solutions>
> <https://twitter.com/ICSIL>
> Midwest Internet Exchange <http://www.midwest-ix.com/>
> <https://www.facebook.com/mdwestix>
> <https://www.linkedin.com/company/midwest-internet-exchange>
> <https://twitter.com/mdwestix>
> The Brothers WISP <http://www.thebrotherswisp.com/>
> <https://www.facebook.com/thebrotherswisp>
>
>
> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
> From: "Ken Hohhof" <[email protected]>
> To: "AnimalFarm Microwave Users Group" <[email protected]>
> Sent: Monday, January 27, 2020 5:21:48 PM
> Subject: Re: [AFMUG] Calix (was RE: Google/Nest WiFi speedtest)
>
> I remember talking to a Mike Carpinelli at a WISPAmerica, I’d have to dig out
> his card, but I think you’re right he lived in Naperville or something. But
> I also remember various “team” members named Liz, Brian, Scott. I don’t
> remember who did what. I think Liz, maybe last name Christie, was Great
> Lakes region manager? But they should be easy enough to contact and find out
> who to deal with. First step: NDA.
>
> From: AF <[email protected]> On Behalf Of Mike Hammett
> Sent: Monday, January 27, 2020 12:09 PM
> To: AnimalFarm Microwave Users Group <[email protected]>
> Subject: Re: [AFMUG] Calix (was RE: Google/Nest WiFi speedtest)
>
> Hrm, he must have moved. He used to live not far from me.
>
>
>
> -----
> Mike Hammett
> Intelligent Computing Solutions <http://www.ics-il.com/>
> <https://www.facebook.com/ICSIL>
> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
> <https://www.linkedin.com/company/intelligent-computing-solutions>
> <https://twitter.com/ICSIL>
> Midwest Internet Exchange <http://www.midwest-ix.com/>
> <https://www.facebook.com/mdwestix>
> <https://www.linkedin.com/company/midwest-internet-exchange>
> <https://twitter.com/mdwestix>
> The Brothers WISP <http://www.thebrotherswisp.com/>
> <https://www.facebook.com/thebrotherswisp>
>
>
> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
> From: "Josh Luthman" <[email protected]
> <mailto:[email protected]>>
> To: "AnimalFarm Microwave Users Group" <[email protected]
> <mailto:[email protected]>>
> Sent: Monday, January 27, 2020 11:21:01 AM
> Subject: Re: [AFMUG] Calix (was RE: Google/Nest WiFi speedtest)
>
> That's my guy for Ohio. He lives in Kentucky.
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
>
> On Sat, Jan 25, 2020 at 9:13 AM Mike Hammett <[email protected]
> <mailto:[email protected]>> wrote:
> Mike's my regional guy. He's probably yours too.
>
>
>
> -----
> Mike Hammett
> Intelligent Computing Solutions <http://www.ics-il.com/>
> <https://www.facebook.com/ICSIL>
> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
> <https://www.linkedin.com/company/intelligent-computing-solutions>
> <https://twitter.com/ICSIL>
> Midwest Internet Exchange <http://www.midwest-ix.com/>
> <https://www.facebook.com/mdwestix>
> <https://www.linkedin.com/company/midwest-internet-exchange>
> <https://twitter.com/mdwestix>
> The Brothers WISP <http://www.thebrotherswisp.com/>
> <https://www.facebook.com/thebrotherswisp>
>
>
> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
> From: "Jason McKemie" <[email protected]
> <mailto:[email protected]>>
> To: "AnimalFarm Microwave Users Group" <[email protected]
> <mailto:[email protected]>>
> Sent: Friday, January 24, 2020 2:52:12 PM
> Subject: Re: [AFMUG] Calix (was RE: Google/Nest WiFi speedtest)
>
> Gotcha, thanks.
>
> So you are buying your hardware direct from Calix? Do you have a contact
> there?
>
> On Fri, Jan 24, 2020 at 1:59 PM Darin Steffl <[email protected]
> <mailto:[email protected]>> wrote:
> Calix used to be an add-on at $50 upfront and $10 per month. We've since
> increased all our plans $10 per month and now the first router is FREE and
> customers love it. If they need a mesh, it's just $5 per month, nothing
> upfront.
>
> This has gotten our take rates 99% for new customers and we've had great luck
> upgrading existing customers too because they get a speed increase and a free
> router for just $10 more with our new plans.
>
> On Fri, Jan 24, 2020 at 1:47 PM Jason McKemie
> <[email protected] <mailto:[email protected]>>
> wrote:
> So are you including this as part of the service or is it an add-on? Do you
> charge an upfront fee?
>
> On Fri, Jan 24, 2020 at 11:52 AM Darin Steffl <[email protected]
> <mailto:[email protected]>> wrote:
> I didn't find it hard to get 1000+ of these deployed over 2 years. We are a
> small wisp and we've only emailed existing customers about it twice and many
> switch to it. Also anytime a customer calls and doesn't have one, we upsell.
>
> On Fri, Jan 24, 2020, 11:27 AM Ken Hohhof <[email protected]
> <mailto:[email protected]>> wrote:
> Calix CPE is probably an easier decision for a FISP, or for a new WISP just
> starting deployment, or for a big provider that deploys a pallet load of
> routers every day.
>
> For an established small WISP with maybe a couple thousand existing customers
> and a modest number of new customers monthly, converting to Calix and meeting
> their minimums for cloud features can be troublesome. It’s also easier for a
> big carrier to just put a team of people from their CPE department on getting
> it done. For a small WISP, it’s one more project for the head techie.
>
>
> From: AF <[email protected] <mailto:[email protected]>> On Behalf
> Of Jason McKemie
> Sent: Friday, January 24, 2020 10:51 AM
> To: AnimalFarm Microwave Users Group <[email protected]
> <mailto:[email protected]>>
> Subject: Re: [AFMUG] Google/Nest WiFi speedtest
>
> Last time I checked the 844E + Calix ONT was actually cheaper than the 844G.
>
> On Friday, January 24, 2020, Josh Luthman <[email protected]
> <mailto:[email protected]>> wrote:
> Hard disagree. The 844G is *CHEAP* compared to ONT+WiFi Router in terms of
> hardware. Having one box/troubleshoot point is a nice cost savings, too.
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> <https://www.google.com/maps/search/1100+Wayne+St+Suite+1337+Troy,+OH+45373?entry=gmail&source=g>
> Suite 1337
> <https://www.google.com/maps/search/1100+Wayne+St+Suite+1337+Troy,+OH+45373?entry=gmail&source=g>
> Troy, OH 45373
> <https://www.google.com/maps/search/1100+Wayne+St+Suite+1337+Troy,+OH+45373?entry=gmail&source=g>
>
>
> On Fri, Jan 24, 2020 at 9:31 AM Mike Hammett <[email protected]
> <mailto:[email protected]>> wrote:
> There's no way Calix will get a dime from me. Everything is so expensive
> compared to alternatives.
>
>
>
> -----
> Mike Hammett
> Intelligent Computing Solutions <http://www.ics-il.com/>
> <https://www.facebook.com/ICSIL>
> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
> <https://www.linkedin.com/company/intelligent-computing-solutions>
> <https://twitter.com/ICSIL>
> Midwest Internet Exchange <http://www.midwest-ix.com/>
> <https://www.facebook.com/mdwestix>
> <https://www.linkedin.com/company/midwest-internet-exchange>
> <https://twitter.com/mdwestix>
> The Brothers WISP <http://www.thebrotherswisp.com/>
> <https://www.facebook.com/thebrotherswisp>
>
>
> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
> From: "Jason McKemie" <[email protected]
> <mailto:[email protected]>>
> To: "AnimalFarm Microwave Users Group" <[email protected]
> <mailto:[email protected]>>
> Sent: Thursday, January 23, 2020 12:29:01 PM
> Subject: Re: [AFMUG] Google/Nest WiFi speedtest
>
> What does Calix get you for on the management? I've been looking into some
> options for managed routers, and I like the 844E, but Calix is pretty proud
> of their management platform and it just doesn't make a lot of sense for the
> number of managed routers we would be deploying right now.
>
> I'm wondering if anyone out there has any experience with Ubiquiti's Dream
> Machine (unfortunate name, since Sony has been using it for a couple of
> decades). At least Ubiquiti has a management platform that I don't need to
> sacrifice my firstborn for.
>
> On Thu, Jan 23, 2020 at 11:47 AM Darin Steffl <[email protected]
> <mailto:[email protected]>> wrote:
> Guys,
>
> Start heavily pushing managed routers. We're all Calix with 804mesh and we
> include the first router free in all our plans.
>
> Makes a huge difference.
>
> Google wifi is bad because there's no way to manually set the 5ghz channel
> away from our radio. We have one customer we told this and that their service
> will stink until they switch to our router or get a different mesh system
> like orbi where you can still set the channel manually.
>
> We also do not support any speedtest except speedtest.net
> <http://speedtest.net/> and selecting one server we like. Also they have to
> be hardwired to the POE or we won't respond to their tests. This eliminates
> much of the back and forth wifi speedtests.
>
> On Thu, Jan 23, 2020, 11:34 AM Matt Hoppes <[email protected]
> <mailto:[email protected]>> wrote:
> I've had a slew of wifi related calls this week. Plug in, no issue.
> WiFi -- interference - customer needs to get a dual band router, or it's
> so bad it's just not fixable.
>
> I really just want to tell folks "WiFi is not supported on our service,
> use at your own risk"... but of course, I can't do that.
>
> On 1/23/20 11:54 AM, Ken Hohhof wrote:
> > Anybody know if the speedtest built into the Google and Nest WiFi mesh
> > routers use the same M-Lab speedtest as the one a Google search sends
> > you to? Their FAQ seems to indicate it is different and tests to
> > Youtube servers.
> >
> > Apparently they have a feature where customers can set it up to
> > periodically test their speed, and now I have customers calling in to
> > report that their router says they aren’t getting the speed they’re
> > paying for. We burn a bunch of time checking all the stats, including
> > Preseem which shows no problems at all and actual traffic consistently
> > to the speed plan they’re on. When asked what they were trying to do
> > that was slow or when they ran the speedtest, they can’t cite any
> > problems and the speedtests were done days ago and they are just
> > reviewing the Google report.
> >
> > One guy said the Google report indicated his dish moved in a windstorm
> > so we needed to come out and fix it. We have all sorts of graphs on his
> > signal, SNR, etc. and his dish had not moved. We had however moved this
> > tower onto Preseem for bandwidth management around that time. Everyone
> > else is seeing better performance as a result, video streaming, gaming
> > and web browsing now play nice together. I’m wondering if somehow the
> > Google speedtest doesn’t like the Preseem algorithms (FQ-CODEL + AQM),
> > or if their speedtest is just flakey.
> >
> > I don’t have a Google or Nest WiFi to test with. We have a whole list
> > of other reasons why we hate them. Generally we tell customers not to
> > buy them unless they are on a 3.65 GHz AP, but customers like to say
> > screw you and then still expect you to be responsible for their bad
> > decisions. (Like the customers who select the cheap plan despite being
> > told it is too slow to watch streaming video, and then call to complain
> > about streaming video.)
> >
> > Other reasons we hate them:
> >
> > - no dedicated backhaul channel, compared to (for example) Netgear Orbi
> >
> > - only 1 or 2 Ethernet ports
> >
> > - requires Google account and app
> >
> > - requires cloud
> >
> > - uses Google DNS by default
> >
> > - tell me they’re not doing data mining
> >
> > - puck and point terminology is goofy, reminiscent of Apple and their
> > airports and time capsules
> >
> >
>
> --
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> Darin Steffl
> Minnesota WiFi
> www.mnwifi.com <http://www.mnwifi.com/>
> 507-634-WiFi
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> <ContactsPlus Google-CSV of Liz Christie at 2020-01-27 23.37.37 GMT.csv>--
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