On Jul 12, 2020, at 3:22 PM, Ken Hohhof <[email protected]> wrote:
We do get people complaining about speed, but it’s people on the
bottom 2 plans. That’s why I say it’s a $$$ problem.
And of course everything gets blamed on speed, when often it’s a WiFi
or device issue. Complaints like “my Internet is slow, if more than
one of us is on our phone, we get kicked off”, or “I can’t print to
my wireless printer”.
*From:* AF <[email protected]> *On Behalf Of *Matt Hoppes
*Sent:* Sunday, July 12, 2020 2:03 PM
*To:* AnimalFarm Microwave Users Group <[email protected]>
*Subject:* Re: [AFMUG] is speed the issue, or price?
Agreed. Almost none of our customers complain of speed.
Sure there is the occasional customer that doesn’t sign up or leaves
for the cable company because “I can get three times as much speed
for the same price”.
They don’t realize they aren’t even coming close to using it.
The majority of our customers average 2-5 megabits during prime time.
On Jul 12, 2020, at 1:04 PM, Ken Hohhof <[email protected]
<mailto:[email protected]>> wrote:
I predict anything with a drive thru window will survive. I’d be
a lot more pessimistic about, for example, Subway.
*From:* AF <[email protected]
<mailto:[email protected]>> *On Behalf Of *Bill Prince
*Sent:* Sunday, July 12, 2020 11:46 AM
*To:* [email protected] <mailto:[email protected]>
*Subject:* Re: [AFMUG] is speed the issue, or price?
It's OK. Wendy's is not expected to survive the pandemic.
bp
<part15sbs{at}gmail{dot}com>
On 7/12/2020 9:11 AM, Ken Hohhof wrote:
How many of your customers complain their Internet isn’t fast
enough? And of those, how many are on your highest speed
tier? None?
This convinces me the issue isn’t speed, it’s price.
It’s like complaining the hamburgers at Wendy’s are too
small, when you ordered this:
<image002.jpg>
Instead of this:
<image004.jpg>
Or this:
<image005.jpg>
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