We just do what’s required to maintain safe harbor.  Our role is only to pass 
along the claim of infringement.  We make it clear to our customers that it’s a 
CLAIM but do inform them of our policy regarding multiple claims being made 
against them and enforce that (including fees to reconnect).  I don’t believe 
we’ve ever had to actually terminate a customer for it, most acknowledge the 
email and say they’ve caught the kid who was doing it (sure!  It’s always the 
kids) and it won’t happen again.

From: AF [mailto:[email protected]] On Behalf Of TJ Trout
Sent: Thursday, August 6, 2020 2:39 PM
To: AnimalFarm Microwave Users Group <[email protected]>
Subject: Re: [AFMUG] IP Echelon Delinquent

What is everyone else doing for these dmca notices?

this whole thing is a s*** situation because they will not pay to process the 
requests but if you don't process the requests you lose your safe harbor status 
and then become liable.

On Thu, Aug 6, 2020, 12:22 PM Steve Jones 
<[email protected]<mailto:[email protected]>> wrote:
this is settled law, if you get the fine, you will pay it or close your doors. 
its pretty simple


On Sat, Aug 1, 2020 at 7:45 PM Matt Hoppes 
<[email protected]<mailto:[email protected]>> 
wrote:
Sure. But I kick them off - they go to someone else, then they go to someone 
else.

If you come to me with a legitimate request and pay reasonable research fees 
sure we will take care if it, but we aren’t a charity.


On Aug 1, 2020, at 8:25 PM, Ken Hohhof 
<[email protected]<mailto:[email protected]>> wrote:

They hope that loss of safe harbor under DMCA and headlines about $1 billion 
jury awards will scare ISPs into kicking pirates off their networks.

https://www.theverge.com/2019/12/19/21030812/cox-communications-record-labels-lawsuit-appeal-1-billion-piracy-isp-charter

(and that was about songs, not videos)

From: AF <[email protected]<mailto:[email protected]>> On Behalf Of 
Chuck McCown
Sent: Saturday, August 1, 2020 7:02 PM
To: AnimalFarm Microwave Users Group <[email protected]<mailto:[email protected]>>
Subject: Re: [AFMUG] IP Echelon Delinquent

Sounds like a job for Wispa.
Sent from my iPhone

On Aug 1, 2020, at 4:37 PM, TJ Trout <[email protected]<mailto:[email protected]>> 
wrote:

Law enforcement pays as well. Lookup the rates the big boys charge the police 
for these requests. They have pricing tables just like every other product they 
sell..

On Sat, Aug 1, 2020, 1:55 PM Matt Hoppes 
<[email protected]<mailto:[email protected]>> 
wrote:
I’m not a fan. But unless it’s law enforcement you need to pay for 
administrative time.

On Aug 1, 2020, at 4:46 PM, Ken Hohhof 
<[email protected]<mailto:[email protected]>> wrote:

Supposedly IP Echelon has a reputation for sending bogus claims, or not doing 
the due diligence required by the DMCA.  Although in some of those cases, they 
claimed it was a scam impersonating them.
https://torrentfreak.com/isp-wants-us-marshals-to-help-serve-piracy-tracking-outfit-180528/


From: AF <[email protected]<mailto:[email protected]>> On Behalf Of 
[email protected]<mailto:[email protected]>
Sent: Saturday, August 1, 2020 2:39 PM
To: AnimalFarm Microwave Users Group <[email protected]<mailto:[email protected]>>
Subject: Re: [AFMUG] IP Echelon Delinquent

I was always very cooperative.  Not a fan of IP infringement.  But yeah, I let 
the customer know they had to fix the problem.

From: Darin Steffl
Sent: Saturday, August 1, 2020 1:32 PM
To: AnimalFarm Microwave Users Group
Subject: Re: [AFMUG] IP Echelon Delinquent

Give it up Matt!!

You know they won't pay so just ignore their emails.



On Sat, Aug 1, 2020, 1:16 PM Matt Hoppes 
<[email protected]<mailto:[email protected]>> 
wrote:
Exactly. We won’t provide details without a court order. And without payment we 
aren’t going to research anything.

> On Aug 1, 2020, at 1:59 PM, Ken Hohhof 
> <[email protected]<mailto:[email protected]>> wrote:
>
> So do I understand correctly they are sending you DMCA complaints and you
> are sending them bills for researching the supposedly infringing customer
> and they don't pay but they send more complaints?
>
> This seems like Tom Hanks having a "conversation" with "Wilson" in the movie
> Castaway.  Did you actually expect them to pay?
>
> If we receive a notice of claimed infringement, we try to make a judgement
> whether it is legit or bogus, and either throw it away or contact the
> customer accordingly.  But we NEVER contact the sender of the notice, we
> never forward threats or demands for payment, and we don't provide
> information about customers without a court order.
>
>
> -----Original Message-----
> From: AF <[email protected]<mailto:[email protected]>> On Behalf 
> Of Matt Hoppes
> Sent: Saturday, August 1, 2020 12:17 PM
> To: [email protected]<mailto:[email protected]>
> Subject: [AFMUG] IP Echelon Delinquent
>
> IP Echelon continues to send us requests for information and research even
> as their account remains delinquent with us.
>
> We have contacted them multiple times requesting payment but they have not
> responded and continue to send requests for research.
>
> Does anyone have a good contact at IP Echelon related to billing matters?
> --
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