When you figure it out, let me know so I can update the page as appropriate. 




Also, never heard of MediaTemple. *shrugs* 




----- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 




----- Original Message -----

From: "Steve Jones" <[email protected]> 
To: "AnimalFarm Microwave Users Group" <[email protected]> 
Sent: Wednesday, September 2, 2020 1:39:22 PM 
Subject: [AFMUG] mediatemple geolocation 


We got anew netblock back in January. Did the geolocation thing, havent gotten 
the full RIR IRR done with ARIN yet, they just went to online input, but i dont 
know 


Other than www.ipligence.com , all the ones on the brotherswisp list got 
updated way back then with geolocation. www.ipligence.com still shows the block 
in canada. we waited a few months before deploying. 


We do use a couple IPs in this block for NAT, but for the most part its being 
distributed to eliminate out NAT altogether. 


We have had a couple finicky sites that dont like this space when its NAT, 
theyre fine when its direct allocation. so any nat customer who cant get to the 
sites that is still NAT just gets moved to a direct allocation and its fine. 
one site, in particular, a local franchise credit union flags the NAT all the 
time. but now it just started flagging the direct allocation public IP. 


The last time I called this place tech support it was some 85 year old lady who 
is their IT, this was to do with a bitcoin wallet, and IP blocking, that wallet 
is now locked 


But finally a customer got a detailed error message. It looks like this is a 
mediatemple hosted site and mediatemple firewall issue. Is there a place to 
check IP reputation at mediacom temple and get my netblocks whitelisted? Any 
idea what MediaTemple uses to geolocate/ip reputation check? 


Also, what exactly do i need in the IRR, we have 2 /22, we peer with two 
providers and distribute the netblocks as /24s 


This is the error the users are getting. 


Access Denied - MediaTemple Website Firewall 
If you are the site owner (or you manage this site), please whitelist your IP 
or if you think this block is an error please open a support ticket and make 
sure to include the block details (displayed in the box below), so we can 
assist you in troubleshooting the issue. 
Block details: 
Your IP: x,x,x,x 
URL: socu.org/ 
Your Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 
(KHTML, like Gecko) Chrome/84.0.4147.135 Safari/537.36 
Block ID: GEO02 
Block reason: Access from your Country was disabled by the administrator. 
Time: 2020-09-01 18:01:40 
Server ID: 20006 





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